Ticketing Bundle v1

Work in progress. See 0.9 for current version.

Simple multilingual ticketing bundle to add to any project. Languages: English, French, Russian, German and Spanish.

Requirements

• FOSUserBundle
• Knp Paginator
• Bootstrap v3 (optional) see: https://github.com/hackzilla/bootstrap-bundle and http://symfony.com/blog/new-in-symfony-2-6-bootstrap-form-theme

Installation

Add HackzillaTicketBundle in your composer.json:

{
    "require": {
        "hackzilla/ticket-bundle": "~1.0",
        "friendsofsymfony/user-bundle": "~2.0@dev",
    }
}

Install Composer

curl -sS https://getcomposer.org/installer | php
mv composer.phar /usr/local/bin/composer

Now tell composer to download the library by running the command:

$ composer update hackzilla/ticket-bundle

Composer will install the bundle into your project's vendor/hackzilla directory.

Step 2: Enable the bundle

Enable the bundle in the kernel:

<?php
// app/AppKernel.php

public function registerBundles()
{
    $bundles = array(
        // ...
        new Knp\Bundle\PaginatorBundle\KnpPaginatorBundle(),
        new Hackzilla\Bundle\TicketBundle\HackzillaTicketBundle(),
        // ...
        // Your application bundles
    );
}

Step 3: Import the routing

hackzilla_ticket:
    resource: "@HackzillaTicketBundle/Resources/config/routing.yml"
    prefix:   /

or

hackzilla_ticket:
    resource: "@HackzillaTicketBundle/Resources/config/routing/ticket.yml"
    prefix:   /ticket

Step 4: Roles

All users can create tickets, even anonymous users. You can assign ROLE_TICKET_ADMIN to any user you want to be able to administer the ticketing system.

Step 5: Create tables

app/console doctrine:schema:update --force

Events

TicketBundle show fires events for creating, updating, and deleting of tickets.

• hackzilla.ticket.create
• hackzilla.ticket.update
• hackzilla.ticket.delete

See for example of how to create listener: http://symfony.com/doc/current/cookbook/service_container/event_listener.html

Change Log

0.7

• TicketType and TicketMessageType have been moved into Form/Type folder.

0.9

• New template, and schema changes

1.0

• Moved UserInterface into bundle
• Moved Ticket Manager to its own namespace

Migrating to 1.0

• remove new Hackzilla\Bundle\FOSUserBridgeBundle\HackzillaFOSUserBridgeBundle() from AppKernel.php
• remove hackzilla/fosuser-bridge-bundle from composer.json

Pull Requests

I'm open to pull requests for additional languages, features and/or improvements.