Finn

A wrapper around Cisco's Finesse library to make gadget development easier.

Build

npm install gulp

Writes file to /dist folder. For any recent version of Finesse use the finn-x.x.x.x.js file. Include it in your gadget project like any other js file. Make sure you still import the Finesse SDK and any other necessary files as before within your gadget.

Basic Usage

const GADGET_NAME = "MyAwesomeGadget";

let popVariable = "callVariable5";

finn = new Finn(GADGET_NAME);
finn.on('call_started', handleCallStarted);
finn.on('call_updated', handleCallUpdated);
finn.on('call_ended', handleCallEnded);

finn.load(function(err, agent) {
  if (err) {
      console.error(gadget_name + ': Error loading Finesse User.');
      return;
  }
  
  // logs as "MyAwesomeGadget: Gadget Loaded" via the Finesse SDK logger
  finn.log("Gadget Loaded");
  
  // Helper method to retrieve query parameters from the gadget URL defined in the layout XML
  // Allows you to parameterize gadget variables dynamically per layout
  popVariable = finn.container.getParameter("popVariable") || popVariable;
  
}

function handleCallStarted(call) {
  finn.log("Call " + call.id + " started: from: " + call.fromAddress + " to: " + call.toAddress);
  finn.log("Call " + popVariable + " is: " + call.data[popVariable];
}

function handleCallUpdated(call) {
  finn.log("Call " + call.id + " updated: from: " + call.fromAddress + " to: " + call.toAddress);
  finn.log("Call " + popVariable + " is: " + call.data[popVariable];
}

function handleCallEnded(call) {
  finn.log("Call " + call.id + " ended");
}