RuntimeError: failed to communicate with the device

[KashmiriKanna]

File "main_window.py", line 279, in on_devices_updated File "main_window.py", line 283, in on_device_selected File "autorefresh\autorefresh.py", line 79, in select_device File "vial_device.py", line 51, in open
File "protocoN\keyboard_comm.py", line 79, in reload File "protocoN\keyboard_comm.py", line 115, in reload_layout File "protocoN\keyboard_comm.py", line 105, in reload_via_protocol File "util.py", line 66, in hid_send
RuntimeError: failed to communicate with the device