webservers_snow_incident.yaml

---
# Using my DO inventory - held in private repo cloned locally
# ansible-playbook -i ../do_inventory/inventory webservers_snow_incident.yaml -e 'host_name=all' --ask-vault-pass
- name: Install the apache web service
  #could use this if inventory is grouped see hosts-ec2
  #  hosts: webservers 
  #hosts: all
  # test Ansible Tower Survey
  hosts: '{{ host_name }}'
  #become: yes
  collections:
    - servicenow.servicenow

  tasks:
    # load vars for use in connection to ServiceNow
    #- name: load password vars for use in incident
    #  include_vars: password.yaml

    - name: CENTOS Webservers setup  
      block: 
        - name: install CENTOS or REDHATpackages
          become: true
          become_user: root
          action: >
           {{ ansible_pkg_mgr }} name=httpd state=present update_cache=yes

        - name: start CENTOS or REDHAT httpd
          ignore_errors: yes
          service:
            name: httpd
            state: started        

      rescue:
        - name: Create an incident - CENTOS or REDHAT
          snow_record:
            username: "admin"
            #password: "{{ sn_password }}"
            password: "{{ lookup('env', 'SN_PASSWORD') }}"
            instance: "dev72659"
            state: present
            data:
              short_description: "This is a test incident opened by Ansible - {{ ansible_hostname }}"
              severity: "2"
              priority: "2"
              assigned_to: "abraham.lincoln"
              assignment_group: "US Presidents Group 2"
              work_notes: "from {{ ansible_hostname }}"
          register: new_incident
          delegate_to: localhost

        - debug:
            var: new_incident.record.number
      always:
        - debug:
            msg: "Successful Install and Start on CENTOS or REDHAT"
  
      when: ansible_distribution == "CentOS" or ansible_distribution == "RedHat"
      

    - name: UBUNTU Webservers setup  
      block: 
        - name: install UBUNTU packages
          become: true
          become_user: root
          action: >
           {{ ansible_pkg_mgr }} name=apache2 state=present update_cache=yes

        - name: start UBUNTU apache2
          ignore_errors: yes
          service:
            name: apache2
            state: started        
      rescue:
        - name: Create an incident - UBUNTU
          snow_record:
            username: "admin"
            #password: "{{ sn_password }}"
            password: "{{ lookup('env', 'SN_PASSWORD') }}"
            instance: "dev72659"
            state: present
            data:
              short_description: "This is a test incident opened by Ansible - {{ ansible_hostname }}"
              severity: "2"
              priority: "2"
              assigned_to: "abraham.lincoln"
              assignment_group: "US Presidents Group 2"
              work_notes: "from {{ ansible_hostname }}"
          register: new_incident1
          delegate_to: localhost

        - debug:
            var: new_incident1.record.number
      always:
        - debug:
            msg: "Successful Install and Start on UBUNTU"
  
      when: ansible_distribution == "Ubuntu"