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Outlook appointment response does not set the participant's status. #6006

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r-alto opened this issue Oct 20, 2023 · 4 comments
Closed

Outlook appointment response does not set the participant's status. #6006

r-alto opened this issue Oct 20, 2023 · 4 comments
Labels
bug broken functionality, usability problems, unexpected errors topic: calendar

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@r-alto
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r-alto commented Oct 20, 2023

  • [X ] This is not a feature request (existing functionality does not work, not missing functionality).
    I will request features on forum or via support.
  • [X ] I've searched and did not find a similar issue.

Bug in web app

Describe the bug
I create an Outlook appointment and invite a participant using Tutanota Email. The participant receives the appointment invitation and responds, for example. B. with yes. The appointment is entered in Tutanota's calendar and a reply is sent to Outlook. However, the participant status is not updated in Outlook.
I have no control whether the participant has accepted or declined.

To Reproduce
Steps to reproduce the behavior:

  1. Go to Outlook plan a appointment with a participant with tutanota email
  2. Click on yes to accept the appointment'
  3. Go to Outlook, open the appointment and click to status
  4. You see no changed state

Expected behavior
I expect, that the state is set, accept or not accept the appointment.

Screenshots
image

Desktop (please complete the following information):

  • OS: Windows 10]
  • Browser Microsoft Edge
  • Version Version 118.0.2088.46 (Offizielles Build) (64-Bit)
@r-alto r-alto added the bug broken functionality, usability problems, unexpected errors label Oct 20, 2023
@ganthern
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Hi @r-alto,

Is there a way to manually import the .ics attachment from the tutanota users response? If yes, it would be useful to know if there are any error messages when trying it or on the mail that the response came with.

@r-alto
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r-alto commented Oct 20, 2023

If I try to import this file an error occurs.
image
Microsoft Outlook 2016 MSO (Version 2309 Build 16.0.16827.20130) 64 Bit

@r-alto
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r-alto commented Oct 23, 2023

If I delete an appointment in Outlook, this has no effect on the appointment in tutanota, i.e. the appointment will be e.g. not deleted.

@wrdhub
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wrdhub commented Sep 25, 2024

We have are going to look into this issue (not just on outlook, but other places too) more deeply soon. I am going to close this issue and link it to the other one that was created.

#7564

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Labels
bug broken functionality, usability problems, unexpected errors topic: calendar
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