All-in-on zero volt

[botaneta]

Hello,
I have a controller and an all-in-one for testing. I have never had this error occur with the 36s All-in-one modules. On some occasions the All-in-one module reports zero_volt, restarting the module solves it.
Can the controller send a command to reset the All-in-one module that has zero_volt?
Thank you.

After reset.

[stuartpittaway]

Does this only happen on this one board? Nobody else has reported this problem.

I also see that your connectors are not fully inserted, there shouldn't be any gap when fully plugged in

[botaneta]

Yes, it happens only on this board. I'll check the connector.
Thank you