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PRIVACY POLICY
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PRIVACY POLICY
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# Privacy Policy for Richie’s transcribe
## Introduction
Richie’s transcribe ("the Bot") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Bot. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not use the Bot.
## Information We Collect
1. **User Information**
- **Discord Username and ID:** The Bot may collect and store your Discord username and ID to identify users and respond to commands appropriately.
- **Audio Messages:** The Bot processes audio messages to provide transcription services. These audio messages are temporarily stored during processing and then deleted.
- **File Names:** The Bot logs the file names of the audio messages it processes.
## How We Use Your Information
- **To Provide and Maintain the Service:** We use the information collected to operate and maintain the Bot, including processing your commands and transcribing audio messages.
- **To Improve the Service:** We may use the information to improve the functionality and performance of the Bot.
- **To Communicate with Users:** We may use your Discord username and ID to communicate with you about updates, maintenance, or issues related to the Bot.
## Legal Basis for Processing Data
We process your personal data based on the following legal grounds:
- **Consent:** By using the Bot, you consent to the collection and use of your data as described in this privacy policy.
- **Legitimate Interests:** We may process your data for our legitimate interests, such as improving the Bot and communicating with users, provided that these interests are not overridden by your rights and interests.
## User Rights
Under GDPR, you have the following rights:
- **Access:** You have the right to request access to the data we hold about you.
- **Correction:** You have the right to request that we correct any inaccuracies in your data.
- **Deletion:** You have the right to request that we delete your data.
- **Restriction:** You have the right to request that we restrict the processing of your data.
- **Portability:** You have the right to request a copy of your data in a machine-readable format.
- **Objection:** You have the right to object to the processing of your data.
To exercise these rights, please contact us at the information provided below.
## Data Retention and Deletion
- **Temporary Storage:** Audio messages and their transcriptions are temporarily stored during processing. Once the transcription is completed and sent, the audio files and transcriptions are deleted from our servers.
- **File Names:** File names are logged and retained for operational purposes.
## Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the information you provide, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.
## Sharing Your Information
We do not share, sell, rent, or trade your information with third parties without your consent, except in the following circumstances:
- **Legal Requirements:** We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
## Data Transfers
If your data is transferred outside the European Union, we will ensure that it is protected by appropriate safeguards, such as the EU-U.S. Privacy Shield or standard contractual clauses approved by the European Commission.
## Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
## Contact Us
If you have any questions or concerns about this Privacy Policy or the practices of the Bot, please contact us at:
- **Email:** [email protected]
**Last Updated:** 23/07/24
**Data Controller:** Richiesuk Ltd
**Contact Information:** [email protected]