How can I use csv files from windows?

[ingcrengifo]

All csv created from linux have no problem, but those created from microsoft excel give the following error.
UnicodeDecodeError: 'utf-8' codec can't decode byte 0xff in position 0: invalid start byte

But if I later change the excel settings to utf-8, it gives me the following error.

Exception: CSV file missing required headers: {'id'}

Apparently it is a problem with the end of line, is it possible to indicate the encoding?