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[BUG] HTTP::TimeoutError Write timed out after 0.25 second #121

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Ksm125 opened this issue Sep 21, 2021 · 0 comments
Open
4 tasks

[BUG] HTTP::TimeoutError Write timed out after 0.25 second #121

Ksm125 opened this issue Sep 21, 2021 · 0 comments
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@Ksm125
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Ksm125 commented Sep 21, 2021

Describe the bug

Savon 2.12.1 supports write_timeout option in addition of open_timeout and read_timeout savonrb/savon#834.
When we fetch data extension rows with filter, we have write_timeout error

HTTP::TimeoutError
Write timed out after 0.25 seconds

currently, this gem has defined options :

soap_client_options = {
					soap_header: header,
					wsdl: wsdl,
					endpoint: endpoint,
					wsse_auth: ["*", "*"],
					raise_errors: false,
					log: debug,
					open_timeout:180,
					read_timeout: 180,
					headers: {'User-Agent' => 'FuelSDK-Ruby-v' + MarketingCloudSDK::VERSION}
			}

To Reproduce
Steps to reproduce the behavior.

Expected behavior
A clear and concise description of what you expected to happen.

Screenshots
Screenshot 2021-09-21 at 12 28 28

Code snippet

reader = MarketingCloudSDK::DataExtension::Row.new
reader.customer_key = data_extension_key
reader.props = Array(columns)
reader.filter = filter if filter
reader.authStub = auth_client

response = reader.get

Environment

  • SDK Version : 1.3.1
  • Ruby version: 2.5.1

The bug has the severity

  • Critical: The defect affects critical functionality or critical data. It does not have a workaround.
  • Major: The defect affects major functionality or major data. It has a workaround but is not obvious and is difficult.
  • Minor: The defect affects minor functionality or non-critical data. It has an easy workaround.
  • Trivial: The defect does not affect functionality or data. It does not even need a workaround. It does not impact productivity or efficiency. It is merely an inconvenience.

Additional context
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@Ksm125 Ksm125 added the bug label Sep 21, 2021
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