Driver keeps crashing with GigE Camera

[devraise]

I'm trying to use the driver with a Blackfly S (BFS-PGE-04S2C-CS). After a few seconds of running it keeps giving me the following error and stops sending any images. Any help would be much appreciated. I'm using Spinnaker version 3.1.0.79

[ERROR] [1690942495.116732889]: [SpinnakerCamera::grabImage] Failed to retrieve buffer with error: Spinnaker: Failed waiting for EventData on NEW_BUFFER_DATA event. [-1011]
[ERROR] [1690942495.116979827]: Failed to disconnect with error: [SpinnakerCamera::disconnect] Failed to disconnect camera with error: Spinnaker: Can't de-initialize camera. Camera is still streaming. [-1004]

[KDeng98]

Hi there,
I also have the same problem. Any idea of how to fix it? Thanks.

EDITED
For those who encountered the same issues, you may be interested in using the other camera. Only my GigE camera keeps failing while my USB3 camera is always alive.

[jtaveau]

Got the same issue with this camera (Blackfly S BFS-PGE-63S4C), anyone got results on that?

[w577658669]

Got the same issue with this camera (A70), anyone got results on that?

[jtaveau]

Hey, have you tried increasing your socket buffer size ?
Are Jumbo packages enabled on your NIC?

[w577658669]

I didn't increase the socket buffer size.I just used the ROS driver according to https://www.flir.cn/support-center/iis/machine-vision/application-note/using-ros-with-spinnaker/ I don't knowJumbo packages

[jtaveau]

Then try those 2 things, and that should solve your issue, that's how I solved it on my side.

[w577658669]

Thanks I'll try it

[w577658669]

I use the commands,but it doesn't work.
sudo sysctl –w net.core.rmem_max=2147483647
sudo sysctl –w net.core.wmem_max=2147483647
sudo sysctl –w net.core.rmem_default=2147483647
sudo sysctl –w net.core.wmem_default=2147483647

[jtaveau]

What does not work?

[w577658669]

The terminal also displays:
[ERROR] [1725006449.112335831]: [SpinnakerCamera::grabImage] Failed to retrieve buffer with error: Spinnaker: LogicalErrorException NULL pointer dereferenced [-2005]
[ERROR] [1725006449.112987800]: Failed to disconnect with error: [SpinnakerCamera::disconnect] Failed to disconnect camera with error: Spinnaker: Can't de-initialize camera. Camera is still streaming. [-1004]

[jtaveau]

Can you double check if the values defined are you taken into account?

cat /proc/sys/net/core/rmem_default

Otherwise, are you using jumbo packages or not?

[w577658669]

I don't know if I use jumbo packages or not.

[jtaveau]

Perfect, sent the output of

ip a

The MTU size on your ethernet network interface should be set to 9000

[w577658669]

I set the MTU size to 9000,but also display:

[jtaveau]

Then I don't know, good luck in finding where it's coming from!

[w577658669]

OK，Thanks a lot even if the problem hasn't been solved.