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Call to undefined method OCP\\TaskProcessing\\IProvider@anonymous::getAvailableLanguages #6538

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DerFips opened this issue Oct 15, 2024 · 9 comments
Open

Call to undefined method OCP\\TaskProcessing\\IProvider@anonymous::getAvailableLanguages #6538

DerFips opened this issue Oct 15, 2024 · 9 comments
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0. Needs triage bug Something isn't working needs info

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@DerFips
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DerFips commented Oct 15, 2024 •
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Steps to reproduce

Unfortunately, I do not really recall what else I've done till this does not work anymore.
However, I was uploading an amount of files and was playing with disabling some apps I don't use anymore.
I've also added a Deepl API Key (removing didn't solve error!) and installed some external apps.

Expected behaviour

Files App should load and show me files and file structure.

Actual behaviour

Files App gives out an internal server error on web frontent.
Image
Using the Nextcloud Client on a mobile, I can still access my files and file structure.
Every other page on the web frontend works fine.

Server configuration

Operating system: Linux 5.15.0-122-generic #132-Ubuntu SMP Thu Aug 29 13:45:52 UTC 2024 x86_64
Webserver: Apache/2.4.62 (Debian) (apache2handler)
Database: sqlite3 3.40.1
PHP version: 8.2.23
Modules loaded: Core, date, libxml, openssl, pcre, sqlite3, zlib, ctype, curl, dom, fileinfo, filter, hash, iconv, json, mbstring, SPL, session, PDO, pdo_sqlite, standard, posix, random, Reflection, Phar, SimpleXML, tokenizer, xml, xmlreader, xmlwriter, mysqlnd, a>
Nextcloud version: 30.0.0 - 30.0.0.14
Where did you install Nextcloud from: Docker Image

List of activated apps Enabled: - activity: 3.0.0 - admin_audit: 1.20.0 - analytics: 5.0.1 - app_api: 3.2.1 - assistant: 2.1.1 - bookmarks: 15.0.2 - bruteforcesettings: 3.0.0 - calendar: 5.0.1 - cfg_share_links: 6.1.1 - circles: 30.0.0-dev - cloud_federation_api: 1.13.0 - comments: 1.20.1 - contacts: 6.1.0 - contactsinteraction: 1.11.0 - context_chat: 3.1.0 - cospend: 2.0.0 - dashboard: 7.10.0 - dav: 1.31.1 - federatedfilesharing: 1.20.0 - federation: 1.20.0 - files: 2.2.0 - files_antivirus: 5.6.0 - files_downloadlimit: 3.0.0 - files_pdfviewer: 3.0.0 - files_reminders: 1.3.0 - files_sharing: 1.22.0 - files_trashbin: 1.20.1 - files_versions: 1.23.0 - firstrunwizard: 3.0.0 - guests: 4.0.0 - integration_deepl: 1.3.0 - integration_gitlab: 3.1.2 - integration_openproject: 2.7.0 - integration_openstreetmap: 2.0.1 - integration_tmdb: 2.0.0 - jitsi: 0.18.0 - logreader: 3.0.0 - lookup_server_connector: 1.18.0 - mail: 4.0.1 - metadata: 0.21.0 - news: 24.0.0 - nextcloud_announcements: 2.0.0 - notes: 4.11.0 - notifications: 3.0.0 - oauth2: 1.18.1 - openotp_auth: 1.30.0 - otpmanager: 0.5.4 - password_policy: 2.0.0 - photos: 3.0.2 - previewgenerator: 5.6.0 - privacy: 2.0.0 - provisioning_api: 1.20.0 - recommendations: 3.0.0 - related_resources: 1.5.0 - richdocuments: 8.5.1 - richdocumentscode: 24.4.802 - serverinfo: 2.0.0 - settings: 1.13.0 - sharebymail: 1.20.0 - spreed: 20.0.1 - support: 2.0.0 - survey_client: 2.0.0 - suspicious_login: 8.0.0 - systemtags: 1.20.0 - tasks: 0.16.1 - text: 4.1.0 - text2image_stablediffusion: 2.0.0 - theming: 2.5.0 - translate: 2.2.0 - twofactor_backupcodes: 1.19.0 - twofactor_nextcloud_notification: 4.0.0 - updatenotification: 1.20.0 - user_status: 1.10.0 - viewer: 3.0.0 - weather_status: 1.10.0 - webhook_listeners: 1.1.0-dev - welcome: 1.2.0 - workflowengine: 2.12.0 Disabled: - encryption - files_external - twofactor_totp - user_ldap
Nextcloud configuration 
{
    "htaccess.RewriteBase": "\/",
    "memcache.local": "\\OC\\Memcache\\APCu",
    "apps_paths": [
        {
            "path": "\/var\/www\/html\/apps",
            "url": "\/apps",
            "writable": false
        },
        {
            "path": "\/var\/www\/html\/custom_apps",
            "url": "\/custom_apps",
            "writable": true
        }
    ],
    "instanceid": "***REMOVED SENSITIVE VALUE***",
    "passwordsalt": "***REMOVED SENSITIVE VALUE***",
    "secret": "***REMOVED SENSITIVE VALUE***",
    "trusted_domains": [
        "***REMOVED SENSITIVE VALUE***"
    ],
    "datadirectory": "***REMOVED SENSITIVE VALUE***",
    "dbtype": "sqlite3",
    "version": "30.0.0.14",
    "overwrite.cli.url": "***REMOVED SENSITIVE VALUE***",
    "overwriteprotocol": "https",
    "installed": true,
    "maintenance": false,
    "default_phone_region": "DE",
    "theme": "",
    "loglevel": 0,
    "updater.release.channel": "stable",
    "onlyoffice": {
        "verify_peer_off": true
    },
    "app_install_overwrite": [
        "metadata",
        "sharerenamer",
        "news",
        "cfg_share_links",
        "jitsi",
        "otpmanager"
    ],
    "data-fingerprint": "c3f5880c067113f2bd0cf5b8e55ef935",
    "mail_smtpmode": "smtp",
    "mail_smtpsecure": "ssl",
    "mail_sendmailmode": "smtp",
    "mail_from_address": "***REMOVED SENSITIVE VALUE***",
    "mail_domain": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpauthtype": "LOGIN",
    "mail_smtpauth": 1,
    "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
    "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
    "mail_smtpport": "465",
    "memories.exiftool": "\/var\/www\/html\/apps\/memories\/bin-ext\/exiftool-amd64-glibc",
    "memories.vod.path": "\/var\/www\/html\/apps\/memories\/bin-ext\/go-vod-amd64",
    "maintenance_window_start": 1,
    "preview_max_memory": 512,
    "enable_previews": true,
    "enabledPreviewProviders": [
        "OC\\Preview\\PNG",
        "OC\\Preview\\JPEG",
        "OC\\Preview\\GIF",
        "OC\\Preview\\BMP",
        "OC\\Preview\\XBitmap",
        "OC\\Preview\\MP3",
        "OC\\Preview\\TXT",
        "OC\\Preview\\MarkDown",
        "OC\\Preview\\OpenDocument",
        "OC\\Preview\\Krita",
        "OC\\Preview\\HEIC"
    ]
}

Cron Configuration: Array
(
[backgroundjobs_mode] => cron
[lastcron] => 1728985549
)

External storages: files_external is disabled

Encryption: no

User-backends:

  • OC\User\Database
  • OCA\Guests\UserBackend

Browser

Browser: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.0.1 Safari/605.1.15 Ddg/18.0.1

Nextcloud.log

nextcloud.log for specific error 
{
    "reqId": "stqfLmnFJwF8eaEneooY",
    "level": 3,
    "time": "2024-10-15T09:38:22+00:00",
    "remoteAddr": "77.189.115.245",
    "user": "Philipp",
    "app": "index",
    "method": "GET",
    "url": "/apps/files/",
    "message": "Call to undefined method OCP\\TaskProcessing\\IProvider@anonymous::getAvailableLanguages() in file '/var/www/html/lib/private/Translation/TranslationManager.php' line 47",
    "userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.0.1 Safari/605.1.15 Ddg/18.0.1",
    "version": "30.0.0.14",
    "exception": {
        "Exception": "Exception",
        "Message": "Call to undefined method OCP\\TaskProcessing\\IProvider@anonymous::getAvailableLanguages() in file '/var/www/html/lib/private/Translation/TranslationManager.php' line 47",
        "Code": 0,
        "Trace": [
            {
                "file": "/var/www/html/lib/private/AppFramework/App.php",
                "line": 161,
                "function": "dispatch",
                "class": "OC\\AppFramework\\Http\\Dispatcher",
                "type": "->",
                "args": [
                    [
                        "OCA\\Files\\Controller\\ViewController"
                    ],
                    "index"
                ]
            },
            {
                "file": "/var/www/html/lib/private/Route/Router.php",
                "line": 302,
                "function": "main",
                "class": "OC\\AppFramework\\App",
                "type": "::",
                "args": [
                    "OCA\\Files\\Controller\\ViewController",
                    "index",
                    [
                        "OC\\AppFramework\\DependencyInjection\\DIContainer"
                    ],
                    [
                        "files.view.index"
                    ]
                ]
            },
            {
                "file": "/var/www/html/lib/base.php",
                "line": 1001,
                "function": "match",
                "class": "OC\\Route\\Router",
                "type": "->",
                "args": [
                    "/apps/files/"
                ]
            },
            {
                "file": "/var/www/html/index.php",
                "line": 24,
                "function": "handleRequest",
                "class": "OC",
                "type": "::",
                "args": []
            }
        ],
        "File": "/var/www/html/lib/private/AppFramework/Http/Dispatcher.php",
        "Line": 146,
        "Previous": {
            "Exception": "Error",
            "Message": "Call to undefined method OCP\\TaskProcessing\\IProvider@anonymous::getAvailableLanguages()",
            "Code": 0,
            "Trace": [
                {
                    "file": "/var/www/html/apps/text/lib/Service/InitialStateProvider.php",
                    "line": 62,
                    "function": "getLanguages",
                    "class": "OC\\Translation\\TranslationManager",
                    "type": "->",
                    "args": []
                },
                {
                    "file": "/var/www/html/apps/text/lib/Listeners/FilesLoadAdditionalScriptsListener.php",
                    "line": 37,
                    "function": "provideState",
                    "class": "OCA\\Text\\Service\\InitialStateProvider",
                    "type": "->",
                    "args": []
                },
                {
                    "file": "/var/www/html/lib/private/EventDispatcher/ServiceEventListener.php",
                    "line": 68,
                    "function": "handle",
                    "class": "OCA\\Text\\Listeners\\FilesLoadAdditionalScriptsListener",
                    "type": "->",
                    "args": [
                        [
                            "OCA\\Files\\Event\\LoadAdditionalScriptsEvent"
                        ]
                    ]
                },
                {
                    "file": "/var/www/html/3rdparty/symfony/event-dispatcher/EventDispatcher.php",
                    "line": 230,
                    "function": "__invoke",
                    "class": "OC\\EventDispatcher\\ServiceEventListener",
                    "type": "->",
                    "args": [
                        [
                            "OCA\\Files\\Event\\LoadAdditionalScriptsEvent"
                        ],
                        "OCA\\Files\\Event\\LoadAdditionalScriptsEvent",
                        [
                            "Symfony\\Component\\EventDispatcher\\EventDispatcher"
                        ]
                    ]
                },
                {
                    "file": "/var/www/html/3rdparty/symfony/event-dispatcher/EventDispatcher.php",
                    "line": 59,
                    "function": "callListeners",
                    "class": "Symfony\\Component\\EventDispatcher\\EventDispatcher",
                    "type": "->",
                    "args": [
                        [
                            [
                                "Closure"
                            ],
                            [
                                "Closure"
                            ],
                            [
                                "Closure"
                            ],
                            [
                                "Closure"
                            ],
                            [
                                "Closure"
                            ],
                            [
                                "Closure"
                            ],
                            [
                                "Closure"
                            ],
                            [
                                "Closure"
                            ],
                            [
                                "Closure"
                            ],
                            [
                                "Closure"
                            ],
                            [
                                "Closure"
                            ],
                            [
                                "Closure"
                            ],
                            [
                                "Closure"
                            ],
                            [
                                "Closure"
                            ],
                            [
                                "Closure"
                            ]
                        ],
                        "OCA\\Files\\Event\\LoadAdditionalScriptsEvent",
                        [
                            "OCA\\Files\\Event\\LoadAdditionalScriptsEvent"
                        ]
                    ]
                },
                {
                    "file": "/var/www/html/lib/private/EventDispatcher/EventDispatcher.php",
                    "line": 67,
                    "function": "dispatch",
                    "class": "Symfony\\Component\\EventDispatcher\\EventDispatcher",
                    "type": "->",
                    "args": [
                        [
                            "OCA\\Files\\Event\\LoadAdditionalScriptsEvent"
                        ],
                        "OCA\\Files\\Event\\LoadAdditionalScriptsEvent"
                    ]
                },
                {
                    "file": "/var/www/html/lib/private/EventDispatcher/EventDispatcher.php",
                    "line": 79,
                    "function": "dispatch",
                    "class": "OC\\EventDispatcher\\EventDispatcher",
                    "type": "->",
                    "args": [
                        "OCA\\Files\\Event\\LoadAdditionalScriptsEvent",
                        [
                            "OCA\\Files\\Event\\LoadAdditionalScriptsEvent"
                        ]
                    ]
                },
                {
                    "file": "/var/www/html/apps/files/lib/Controller/ViewController.php",
                    "line": 187,
                    "function": "dispatchTyped",
                    "class": "OC\\EventDispatcher\\EventDispatcher",
                    "type": "->",
                    "args": [
                        [
                            "OCA\\Files\\Event\\LoadAdditionalScriptsEvent"
                        ]
                    ]
                },
                {
                    "file": "/var/www/html/lib/private/AppFramework/Http/Dispatcher.php",
                    "line": 208,
                    "function": "index",
                    "class": "OCA\\Files\\Controller\\ViewController",
                    "type": "->",
                    "args": [
                        "",
                        "",
                        null,
                        false
                    ]
                },
                {
                    "file": "/var/www/html/lib/private/AppFramework/Http/Dispatcher.php",
                    "line": 114,
                    "function": "executeController",
                    "class": "OC\\AppFramework\\Http\\Dispatcher",
                    "type": "->",
                    "args": [
                        [
                            "OCA\\Files\\Controller\\ViewController"
                        ],
                        "index"
                    ]
                },
                {
                    "file": "/var/www/html/lib/private/AppFramework/App.php",
                    "line": 161,
                    "function": "dispatch",
                    "class": "OC\\AppFramework\\Http\\Dispatcher",
                    "type": "->",
                    "args": [
                        [
                            "OCA\\Files\\Controller\\ViewController"
                        ],
                        "index"
                    ]
                },
                {
                    "file": "/var/www/html/lib/private/Route/Router.php",
                    "line": 302,
                    "function": "main",
                    "class": "OC\\AppFramework\\App",
                    "type": "::",
                    "args": [
                        "OCA\\Files\\Controller\\ViewController",
                        "index",
                        [
                            "OC\\AppFramework\\DependencyInjection\\DIContainer"
                        ],
                        [
                            "files.view.index"
                        ]
                    ]
                },
                {
                    "file": "/var/www/html/lib/base.php",
                    "line": 1001,
                    "function": "match",
                    "class": "OC\\Route\\Router",
                    "type": "->",
                    "args": [
                        "/apps/files/"
                    ]
                },
                {
                    "file": "/var/www/html/index.php",
                    "line": 24,
                    "function": "handleRequest",
                    "class": "OC",
                    "type": "::",
                    "args": []
                }
            ],
            "File": "/var/www/html/lib/private/Translation/TranslationManager.php",
            "Line": 47
        },
        "message": "Call to undefined method OCP\\TaskProcessing\\IProvider@anonymous::getAvailableLanguages() in file '/var/www/html/lib/private/Translation/TranslationManager.php' line 47",
        "exception": {},
        "CustomMessage": "Call to undefined method OCP\\TaskProcessing\\IProvider@anonymous::getAvailableLanguages() in file '/var/www/html/lib/private/Translation/TranslationManager.php' line 47"
    }
}

Please let me know if I missed anything. Thanks for your help!
@DerFips DerFips added 0. Needs triage bug Something isn't working labels Oct 15, 2024
@ChristophWurst ChristophWurst changed the title Files App von web shows internal server error. Call to undefined method OCP\\TaskProcessing\\IProvider@anonymous::getAvailableLanguages Oct 15, 2024
@ChristophWurst
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Dear @DerFips,

thank you for your report. This errors seems unrelated to supsicious login. Is the Files app still broken when you disable this app?

@DerFips
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DerFips commented Oct 15, 2024

Thanks for the question, @ChristophWurst.
I've disabled the app and also executed the command occ translate:download-models but it didn't solve the error. Same message in logile.

@ChristophWurst
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Thanks. This means the problem is not caused by this app.

@ChristophWurst ChristophWurst transferred this issue from nextcloud/suspicious_login Oct 15, 2024
@juliushaertl
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The trace looks like it is failing in server:

https://github.com/nextcloud/server/blob/dae7c159f728a90ffa53247d6e033abdae5d2bd6/lib/private/Translation/TranslationManager.php#L57

@marcelklehr Any idea?

@marcelklehr
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marcelklehr commented Oct 16, 2024 •
edited
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Somebody (some app) seems to have registered a TaskProcessing provider as a TranslationProvider

@juliushaertl
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I cannot see any in our org that does that, maybe an app_api app in some way?

@marcelklehr
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Yeah, it's very strange.

@marcelklehr
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@andrey18106 Do you have some insight? The provider seems to be an anonymous class, so looks like it's coming from AppAPI, no?

@DerFips
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DerFips commented Oct 17, 2024

Thank you all, I've just disabled Translate2 (https://apps.nextcloud.com/apps/translate2) and now it works again. Looks like this ExApp is causing the problem!

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@marcelklehr @ChristophWurst @juliushaertl @DerFips