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The following message is in the Windows event log:
Name der fehlerhaften Anwendung: nextcloud.exe, Version: 3.14.1.55839, Zeitstempel: 0x66f6776f
Name des fehlerhaften Moduls: ucrtbase.dll, Version: 10.0.19041.3636, Zeitstempel: 0x81cf5d89
Ausnahmecode: 0xc0000409
Fehleroffset: 0x000000000007286e
ID des fehlerhaften Prozesses: 0x6240
Startzeit der fehlerhaften Anwendung: 0x01db13e6640a5c1f
Pfad der fehlerhaften Anwendung: C:\Program Files\Nextcloud\nextcloud.exe
Here are the log files of the Nextcloud client and the event log: nextcloud_log.zip
Steps to reproduce
install Nextcloud Client
connect Nextcloud Client with the Nextcloud
set up Nextcloud Sync with virtual files
wait until client crashes unnoticed
Expected behavior
The Nextcloud client should display an error message in the event of a crash or restart automatically after a crash during sync
Which files are affected by this bug
last Sync File in the log is: 20220314_Art der Vergabe - Verknüpfung.lnk
Operating system
Windows
Which version of the operating system you are running.
Windows 10 22H2 an Windows 11 23H2
Package
Official Windows MSI
Nextcloud Server version
29.0.5
Nextcloud Desktop Client version
3.14.1
Is this bug present after an update or on a fresh install?
Fresh desktop client install
Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
Are you using an external user-backend?
Default internal user-backend
LDAP/ Active Directory
SSO - SAML
Other
Nextcloud Server logs
No response
Additional info
No response
The text was updated successfully, but these errors were encountered:
The same issue with Nextcloud-Client-version 3.14.1 in virtual folder mode occured for me in Windows 11 Pro, 10.0.22631, Build 22631.
Will give also version 3.13.3 a try.
Bug description
The Windows client regularly crashes during the first synchronization and does not start automatically afterwards.
This affects several of our clients but not all, regardless of whether Windows 10 22h2 or Windows 11 23h2.
See forum post:
https://help.nextcloud.com/t/windows-desktop-version-crash-when-sync/205224/3
The following message is in the Windows event log:
Here are the log files of the Nextcloud client and the event log:
nextcloud_log.zip
Steps to reproduce
Expected behavior
The Nextcloud client should display an error message in the event of a crash or restart automatically after a crash during sync
Which files are affected by this bug
last Sync File in the log is: 20220314_Art der Vergabe - Verknüpfung.lnk
Operating system
Windows
Which version of the operating system you are running.
Windows 10 22H2 an Windows 11 23H2
Package
Official Windows MSI
Nextcloud Server version
29.0.5
Nextcloud Desktop Client version
3.14.1
Is this bug present after an update or on a fresh install?
Fresh desktop client install
Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
Are you using an external user-backend?
Nextcloud Server logs
No response
Additional info
No response
The text was updated successfully, but these errors were encountered: