No messages received on WhatsApp

[abhijitjaiswal]

Hi, I didn't receive any message on WhatsApp the I tried registering my mobile number here: when signed up at https://whatsapp.hyperjump.tech/?tab=register
Can somebody help here ?

[sapiderman]

It might be a connection issue, we'll check it out.

[abhijitjaiswal]

Thanks for quick reply. Hope it will get solved in some time.

[abhijitjaiswal]

Still waiting on it to test out WhatsApp integration…

[sapiderman]

Hi @abhijitjaiswal,

A little update. We seem to have sort out everything.

In Monika have you setup properly for the whatsaap notifier? You would need to have something like this in your YAML config file:

notifications:
  - id: my-unique-monika-notif-id
    type: monika-notif
    data:
      url: https://whatsapp.hyperjump.tech/api/notify?token=your_token_here 

where do you get your token? You can sign up here: https://whatsapp.hyperjump.tech/?tab=register
An https link and your token will be sent to your whatsapp number, which you can use.

[abhijitjaiswal]

I am not getting a token on my WhatsApp number after signing up here: https://whatsapp.hyperjump.tech/?tab=register

[sapiderman]

Can you try a resend please

Let's see if that works. Is there an alternate number you can use to verify if that'll receive it or not?

[abhijitjaiswal]

Tried with my number, cannot with other numbers. Getting following message on Screen:

Confirm your phone number
We have sent a message to your WhatsApp number. Please click the link in the message to confirm your phone number.

But I don't get any message on my WhatsApp.

[sapiderman]

I think we solved the issue in discussions in another channel.
Just to round off the discussions here and provide closure.

From the meta-whatsapp documentations here, the following must be met to receive whatsapp notifications from its cloud services:

• The recipient phone number must be a WhatsApp phone number.
• Recipient must accept [Meta's] new Terms of Service and Privacy Policy.
• Recipient using an old WhatsApp version; must use the following WhatsApp version or greater:
  Android: 2.21.15.15
  SMBA: 2.21.15.15
  iOS: 2.21.170.4
  SMBI: 2.21.170.4
  KaiOS: 2.2130.10
  Web: 2.2132.6

[Maverick990]

In situations like this, it's recommended to try the following steps:

Check your internet connection: Ensure that you have a stable and active internet connection on your device. Poor connectivity can hinder the message delivery process.

Verify your phone number: Double-check the phone number you entered during the registration process. Make sure it is correct and properly formatted, including the country code.

Wait for a confirmation message: Sometimes, there may be a delay in receiving the confirmation message from WhatsApp. Give it some time and see if the message arrives.

Resend the verification code: If you haven't received the confirmation message within a reasonable amount of time, try requesting a new verification code. Look for an option to resend the code on the registration website.

Contact support: If the issue persists and you're still unable to receive messages, it's advisable to reach out to the support team of the website where you registered. They will have more specific knowledge about their registration process and can assist you further.