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Getting error https://firebaseinstallations.googleapis.com/v1/projects/"projectKey"/installations/"api key"/authTokens:generate #8477

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Nalumasu-Anjali opened this issue Sep 4, 2024 · 8 comments

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@Nalumasu-Anjali
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Operating System

All

Environment (if applicable)

Prod

Firebase SDK Version

8.2.8

Firebase SDK Product(s)

Remote-Config

Project Tooling

Reat app

Detailed Problem Description

Hi When we are trying to get auth token we are getting 404 error with the following APiI , this is only happening on Production and is happening in the recent days.

https://firebaseinstallations.googleapis.com/v1/projects/"projectKey"/installations/"api key"/authTokens:generate

We have used firebase as the core for our project config, becuase of this our config is not loaded and in the recent days we have seen this issue multiple times.
Can some one please suggest what may the solution for this

Steps and code to reproduce issue

When we login to the application we are facing issue.

@Nalumasu-Anjali Nalumasu-Anjali added new A new issue that hasn't be categoirzed as question, bug or feature request question labels Sep 4, 2024
@google-oss-bot
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I couldn't figure out how to label this issue, so I've labeled it for a human to triage. Hang tight.

@jbalidiong jbalidiong added needs-attention api: remoteconfig and removed needs-triage new A new issue that hasn't be categoirzed as question, bug or feature request labels Sep 4, 2024
@Nalumasu-Anjali
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Can someone please guide why we will get this issue.

@hsubox76
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hsubox76 commented Sep 6, 2024

Does it literally say "projectKey" and "api key" in the url or does it have your correct project and API key there, and you just replaced it when reporting the issue?

@Nalumasu-Anjali
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No, it will have my project name and api key. While posting this i replaced those values.

@dlarocque
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Thanks for reporting this issue @Nalumasu-Anjali. I'd like to try to reproduce the issue- could you please share a minimal reproduction of the issue, along with steps I can follow to reproduce it?

@Nalumasu-Anjali
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This is occured in production , i dont have specific steps for this, but when this occured for us i coould see the above error in the browser.

@DellaBitta
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Hi @Nalumasu-Anjali,

Has your app's usage of the SDK changed recently? Did you upgrade the SDK version or alter the methods you call? If not, I suggest reaching out to Firebase Support. Perhaps they know of a service outage or could look into to see if there have been any recent problems with your projects endpoint.

@google-oss-bot
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Hey @Nalumasu-Anjali. We need more information to resolve this issue but there hasn't been an update in 5 weekdays. I'm marking the issue as stale and if there are no new updates in the next 5 days I will close it automatically.

If you have more information that will help us get to the bottom of this, just add a comment!

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