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Constantly losing connection to Ikea Switches and Ledvance Smat+ Plugs #5389

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DerRheingold opened this issue Oct 18, 2021 · 1 comment
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@DerRheingold
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Describe the bug

Setup:

  • Conbee-USB-Stick connected to Raspi-Pi
    ** Version: 2.11.05 / 9.5.2021
    ** Firmware: 26660700
  • Raspi-Pi running FHEM
  • 4x Wall Plugs: LEDVANCE Smart+ Plug (don't know which Firmware)
  • 5x Ikea TRADFRI on/off switch (the rectangular ones)
  • Several Philips Hue devices & Hue Bridge in house

Steps to reproduce the behavior

  • Deconz was set up roughly 6 months ago. The plugs and switches were paired successfully on initial setup. For that the devices were held close to the USB-stick to get best connection.
  • After set up the devices were connected and worked
  • Afterwards sporadically devices lose connection
  • Unplugging and re-plugging the power outlets did not lead to them being found by Deconz again.
  • Occasionally devices are found again and work
  • If a device reconnects it might lose connection a few hours/days/weeks later again
  • Some devices that lose connection are 4-5m away from the ConBee II stick. No big obstacles in the way (couch or wooden guard rail of a stair case or so).
  • Other devices that are a floor beneath ans many more meters away of the ConBee II, it rarely loses connection 🤷‍♂️
  • Setting up additional TRADFRI switches between ConBee II and devices regularly losing connection to enlarge the network, by additional hops, did not help.

Expected behavior

  • Ideally not lose connection at all
  • If a device loses connection the it should reconnect quickly

Screenshots

No required I guess?

Environment

  • Host system: Raspberry Pi
  • Running method: deCONZ Add-on
  • Firmware version: 26660700
  • deCONZ version: 2.11.05 / 9.5.2021
  • Device: ConBee II
  • Do you use an USB extension cable: no
  • Is there any other USB or serial devices connected to the host system? yes: 1x JeeLink, 1xCul433
  • Tested the beta: no difference

deCONZ Logs

I didn't have a look at logging yet. Will it give additional information here?

Additional context

I love the idea behind ConBee / Deconz! However it's super flaky and not really useful for reliable daily usage at home :(

@Mimiix
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Mimiix commented Oct 18, 2021

Hi,

As this is not a bug report as described in #5113 I am closing this issue.

Feel free to open an topic on the forum.

Kind regards,

@Mimiix Mimiix closed this as completed Oct 18, 2021
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