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Conbee 2 just won't connect to devices, has it DIED after 2months of usage? #5324
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05:30:30:376 apsUseExtPanid is 0xDDDDDDDDDDDDDDDD but should be 0, start reconfiguration You have (at least) setting issue, you have tried to change the channel ? Or try Can compare your setting with the capture from this link too |
Ok, ive tried all your suggestions. Any other ideas pls, my house needs lights |
The TC ADDRESS AND TC LINK MASTER KEY A ZERO? Is that the issue? |
You have tried an old backup ? Have you tried to compare your setting with the last link and set them correctly manually ? |
Yes Ive tried old backup, it doesnt work "Or use the hidden config to set an old connexion setting ?" this page is not working. How do I exactly getting this to appear. I followed the article but nothing. "Have you tried to compare your setting with the last link and set them correctly manually ?" ---> how do I do that? |
Can we jump on a screenshare. ?? |
Alt + click does not work? Have you confirmed it still works in the latest release?
…
On Sep 26, 2021, at 8:33 PM, Smanar ***@***.***> wrote:
this page is not working. How do I exactly getting this to appear. I followed the article but nothing.
You have used ALT + clic ?
how do I do that?
On the GUI, on the menu, you have something like "network setting", just compare that you have with the capture on the link.
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Hi, As this is not a bug report as described in #5113, this issue gets closed. Feel free to use the forum for user questions. |
Describe the bug
One day Conbee 2 stop working, all the devices disconnected out of thin air. I have put in a new extension cable and its not working still. Its plugged into my USB 2 on my RPI4. It was working solid for 2months then died.
Steps to reproduce the behavior
Expected behavior
should be working
Screenshots
Environment
The deCONZ and firmware versions are found in the Phoscon App: Menu -> Settings -> Gateway,
as well as in the deCONZ GUI: Menu > Help > About deCONZ.
deCONZ Logs
05:30:29:375 DB save zll database items 0x00000001
05:30:29:376 DB sql exec REPLACE INTO nodes (id, state, mac, name, groups, endpoint, modelid, manufacturername, swbuildid, ritems) VALUES ('2', 'normal', '00:21:2e:ff:ff:07:43:d3-01', 'Configuration tool 2', '65520', '1', 'ConBee II', 'dresden elektronik', '0x26720700', '{"attr/id":"2","attr/lastannounced":null,"attr/lastseen":"2021-09-26T05:29Z","attr/manufacturername":"dresden elektronik","attr/modelid":"ConBee II","attr/name":"Configuration tool 2","attr/swversion":"0x26720700","attr/type":"Configuration tool","attr/uniqueid":"00:21:2e:ff:ff:07:43:d3-01","state/reachable":true}')
05:30:29:387 DB saved in 12 ms
05:30:29:495 void deCONZ::zmNode::setFetched(deCONZ::RequestId, bool) fetched item: 8, node: 0x0000
05:30:29:497 Websocket 192.168.0.69:51275 send message: {"attr":{"id":"2","lastannounced":null,"lastseen":"2021-09-26T05:30Z","manufacturername":"dresden elektronik","modelid":"ConBee II","name":"Configuration tool 2","swversion":"0x26720700","type":"Configuration tool","uniqueid":"00:21:2e:ff:ff:07:43:d3-01"},"e":"changed","id":"2","r":"lights","t":"event","uniqueid":"00:21:2e:ff:ff:07:43:d3-01"} (ret = 344)
05:30:29:498 Websocket 192.168.0.90:54288 send message: {"attr":{"id":"2","lastannounced":null,"lastseen":"2021-09-26T05:30Z","manufacturername":"dresden elektronik","modelid":"ConBee II","name":"Configuration tool 2","swversion":"0x26720700","type":"Configuration tool","uniqueid":"00:21:2e:ff:ff:07:43:d3-01"},"e":"changed","id":"2","r":"lights","t":"event","uniqueid":"00:21:2e:ff:ff:07:43:d3-01"} (ret = 344)
05:30:29:499 Websocket 192.168.0.160:60591 send message: {"attr":{"id":"2","lastannounced":null,"lastseen":"2021-09-26T05:30Z","manufacturername":"dresden elektronik","modelid":"ConBee II","name":"Configuration tool 2","swversion":"0x26720700","type":"Configuration tool","uniqueid":"00:21:2e:ff:ff:07:43:d3-01"},"e":"changed","id":"2","r":"lights","t":"event","uniqueid":"00:21:2e:ff:ff:07:43:d3-01"} (ret = 344)
05:30:30:375 Daylight now: solarNoon, status: 170, daylight: 1, dark: 0
05:30:30:376 apsUseExtPanid is 0xDDDDDDDDDDDDDDDD but should be 0, start reconfiguration
05:30:30:376 tcAddress is 0x0000000000000000 but should be 0x00212EFFFF0743D3, start reconfiguration
05:30:30:376 Skip automatic channel change, TODO warn user
05:30:32:375 void deCONZ::zmNode::setFetched(deCONZ::RequestId, bool) fetched item: 8, node: 0x0000
05:30:35:255 void deCONZ::zmNode::setFetched(deCONZ::RequestId, bool) fetched item: 8, node: 0x0000
05:30:38:134 void deCONZ::zmNode::setFetched(deCONZ::RequestId, bool) fetched item: 8, node: 0x0000
05:30:40:375 Daylight now: solarNoon, status: 170, daylight: 1, dark: 0
05:30:40:377 apsUseExtPanid is 0xDDDDDDDDDDDDDDDD but should be 0, start reconfiguration
05:30:40:377 tcAddress is 0x0000000000000000 but should be 0x00212EFFFF0743D3, start reconfiguration
05:30:40:378 Skip automatic channel change, TODO warn user
05:30:41:015 void deCONZ::zmNode::setFetched(deCONZ::RequestId, bool) fetched item: 8, node: 0x0000
05:30:43:895 void deCONZ::zmNode::setFetched(deCONZ::RequestId, bool) fetched item: 8, node: 0x0000
05:30:46:775 void deCONZ::zmNode::setFetched(deCONZ::RequestId, bool) fetched item: 8, node: 0x0000
05:30:46:875 sql exec SELECT conf FROM zbconf ORDER BY rowid desc limit 1
05:30:46:877 Idle timer triggered
05:30:49:655 void deCONZ::zmNode::setFetched(deCONZ::RequestId, bool) fetched item: 8, node: 0x0000
05:30:50:375 Daylight now: solarNoon, status: 170, daylight: 1, dark: 0
05:30:50:376 apsUseExtPanid is 0xDDDDDDDDDDDDDDDD but should be 0, start reconfiguration
05:30:50:376 tcAddress is 0x0000000000000000 but should be 0x00212EFFFF0743D3, start reconfiguration
05:30:50:376 Skip automatic channel change, TODO warn user
05:30:50:408 Device TTL 3222 s flags: 0x3
05:30:52:535 void deCONZ::zmNode::setFetched(deCONZ::RequestId, bool) fetched item: 8, node: 0x0000
05:30:55:415 void deCONZ::zmNode::setFetched(deCONZ::RequestId, bool) fetched item: 8, node: 0x0000
05:30:58:295 void deCONZ::zmNode::setFetched(deCONZ::RequestId, bool) fetched item: 8, node: 0x0000
05:31:00:375 Daylight now: solarNoon,
status: 170, daylight: 1, dark: 0
05:31:00:376 apsUseExtPanid is 0xDDDDDDDDDDDDDDDD but should be 0, start reconfiguration
05:31:00:377 tcAddress is 0x0000000000000000 but should be 0x00212EFFFF0743D3, start reconfiguration
05:31:00:378 Skip automatic channel change, TODO warn user
05:31:01:175 void deCONZ::zmNode::setFetched(deCONZ::RequestId, bool) fetched item: 8, node: 0x0000
05:31:04:055 void deCONZ::zmNode::setFetched(deCONZ::RequestId, bool) fetched item: 8, node: 0x0000
05:31:06:935 void deCONZ::zmNode::setFetched(deCONZ::RequestId, bool) fetched item: 8, node: 0x0000
05:31:09:894 void deCONZ::zmNode::setFetched(deCONZ::RequestId, bool) fetched item: 8, node: 0x0000
05:31:10:375 Daylight now: solarNoon, status: 170, daylight: 1, dark: 0
05:31:10:376 apsUseExtPanid is 0xDDDDDDDDDDDDDDDD but should be 0, start reconfiguration
05:31:10:376 tcAddress is 0x0000000000000000 but should be 0x00212EFFFF0743D3, start reconfiguration
05:31:10:377 Skip automatic channel change, TODO warn user
05:31:12:694 void deCONZ::zmNode::setFetched(deCONZ::RequestId, bool) fetched item: 8, node: 0x0000
05:31:15:575 void deCONZ::zmNode::setFetched(deCONZ::RequestId, bool) fetched item: 8, node: 0x0000
05:31:16:876 Idle timer triggered
05:31:18:454 void deCONZ::zmNode::setFetched(deCONZ::RequestId, bool) fetched item: 8, node: 0x0000
Debug logs can help to investigate certain problems like device pairing and communication issues.
Logging can be enabled on the command line as described in:
https://github.com/dresden-elektronik/deconz-rest-plugin/wiki/deCONZ-debug-flags
Secondly, for versions above 2.05.87: In the deCONZ GUI: click Help > debug view. Output of APS,ZDP, ZCL and INFO can be handy.
Additional context
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