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Sensors disappear after deCONZ restart #5166

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previn1980 opened this issue Jul 30, 2021 · 1 comment
Closed

Sensors disappear after deCONZ restart #5166

previn1980 opened this issue Jul 30, 2021 · 1 comment

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@previn1980
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previn1980 commented Jul 30, 2021

Describe the bug

Hello. Everything works perfectly with my ConBee II and Xiaomi Sensors, but every time I restart deCONZ (gently with File>QUIT, or brutally killing application, or restarting raspberry) one or more sensors disappear. They are visible in the web app, but they don't update their state. Watching the log I noticed that they are stored in the deCONZ DB.
I've tried to follow the workaround I've found here: #2273.
I've also tried resetting sensor twice immediately, but with no luck (after this operation, I noticed that it disappeared from the log the warning "Missing cluster in sensor fingerprint").

When I reset missing sensors, their state returns online and they continue to work without troubles.
I've tried running deCONZ in all the alternative ways: as a service, directly with the sh, platform minimal, with the GUI...

I've shared a log where you can find only one sensor survived and its name is "Studio". All the sensors have new batteries and are quite close (in the range of 4-5 meters) to ConBee and with no obstacles.

This problem is extremely ennoying and I appreciate any help.
Can I help you with more information?

Thank you very much!

Andrea

Steps to reproduce the behavior

I tried a lot before opening this bug and I noticed that the problem affects a larger number of sensors, proportionally to the running time of deCONZ. If I start deCONZ, I reset sensors and then I immediately restart deCONZ, more o less all the sensors survive, but if I restart deCONZ after a few days, every sensor disappear. I don't know if it's only my suggestion...

Expected behavior

Sensors should be available after deCONZ restart.

Screenshots

None

Environment

  • Host system: Raspbery
  • Running method: Raspbian
  • Firmware version: 26660700
  • deCONZ version: (2.11.5)
  • Device: ConBee II
  • Do you use an USB extension cable: yes
  • Is there any other USB or serial devices connected to the host system? no

deCONZ Logs

debug.txt

Additional context

None

@Mimiix
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Mimiix commented Jul 30, 2021

Hi there!

As mentioned in #5113 , Any issues that aren't clearly bugs are forwarded to the forums https://forum.phoscon.de

I've clarified this in the 5113 issue.

Closing.

@Mimiix Mimiix closed this as completed Jul 30, 2021
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