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Device 9CBAY1NP1W is offline #2283

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3 tasks
matouskozak opened this issue Mar 18, 2024 · 1 comment
Open
3 tasks

Device 9CBAY1NP1W is offline #2283

matouskozak opened this issue Mar 18, 2024 · 1 comment

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@matouskozak
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matouskozak commented Mar 18, 2024

Build

https://dev.azure.com/dnceng-public/cbb18261-c48f-4abb-8651-8cdcb5474649/_build/results?buildId=606476

Build leg reported

net8.0-linux-Release-arm64-Mono_Release_LinuxBionic-Windows.11.Amd64.Android.Open

Pull Request

dotnet/runtime#99449

Known issue core information

Fill out the known issue JSON section by following the step by step documentation on how to create a known issue

 {
    "ErrorMessage" : "fail: Failed to get device's property SupportedArchitectures. Check if a device is attached / emulator is started",
    "BuildRetry": false,
    "ErrorPattern": "",
    "ExcludeConsoleLog": false
 }

@dotnet/dnceng

Release Note Category

  • Feature changes/additions
  • Bug fixes
  • Internal Infrastructure Improvements

Release Note Description

Additional information about the issue reported

It appears that the device 9CBAY1NP1W is offline causing the CI to fail.
Extended error message:

[07:06:56] dbug: Executing command: 'D:\h\w\A87F0953\p\microsoft.dotnet.xharness.cli\8.0.0-prerelease.24112.2\runtimes\any\native\adb\windows\adb.exe -s 9CBAY1NP1W shell getprop ro.product.cpu.abilist'
[07:06:56] warn: Device 9CBAY1NP1W is offline; retrying up to five minutes
[07:06:56] dbug: All 30 retries of action failed
[07:06:56] fail: Failed to get device's property SupportedArchitectures. Check if a device is attached / emulator is started
                 error: device unauthorized.
                 This adb server's $ADB_VENDOR_KEYS is not set
                 Try 'adb kill-server' if that seems wrong.
                 Otherwise check for a confirmation dialog on your device.

Known issue validation

Build: 🔎 https://dev.azure.com/dnceng-public/public/_build/results?buildId=606476
Error message validated: [fail: Failed to get device's property SupportedArchitectures. Check if a device is attached / emulator is started]
Result validation: ✅ Known issue matched with the provided build.
Validation performed at: 3/18/2024 5:53:05 PM UTC

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@akoeplinger
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akoeplinger commented Jul 23, 2024

@matouskozak I think you need to ping dnceng with the device and host machine names so they can take care of it (if it's a physical device)

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