Docusign Group checkbox throwing error while send envelope (not while generate)

[neena2504]

Whenever we are using the new Group Checkbox in a template, the document gets generated properly using the docusign api but throws exception while sending the document. Following is the exception that we see in the response that is received from Docusign while trying to send the envelope:

_"exception": {
"errorCode": 400,
"errorContent": "{"errorCode":"TABGROUP_INVALID_GROUPLABEL","message":"GroupLabel cannot be blank or duplicated within same scope. GroupLabel: Checkbox Group c690ebdc-8977-4abd-b4d6-f0a5c3451aa2 TabScope: Document"}",
"message": "Error calling CreateEnvelope: {"errorCode":"TABGROUP_INVALID_GROUPLABEL","message":"GroupLabel cannot be blank or duplicated within same scope. GroupLabel: Checkbox Group c690ebdc-8977-4abd-b4d6-f0a5c3451aa2 TabScope: Document"}",
"data": {},
"source": "DocuSign.eSign",
"hResult": -2146233088
}

Please note that the Guids are auto -assigned and we have not modified anything. Also, we notice that for every group checkbox tab, a 'tabgroup' is created with validation info, which has the same tabgrouplabel as the checkbox. Not sure if that is why it is complaining about the duplicate group label. See below json (partially extracted):

"checkboxTabs": [
{
"documentId": "1",
"font": "lucidaconsole",
"fontColor": "black",
"fontSize": "size9",
"height": "0",
"locked": "false",
"name": "",
"pageNumber": "1",
"recipientId": "88680794",
"required": "false",
"selected": "false",
"shared": "false",
"tabGroupLabels": [
"Checkbox Group c690ebdc-8977-4abd-b4d6-f0a5c3451aa2"
],
"tabId": "ed0fe172-f3bf-4c3a-9f37-c615d394d2a4",
"tabLabel": "Checkbox 18d09463-a806-4c08-b998-2b53dd345a8e",
"tabType": "checkbox",
"templateLocked": "false",
"templateRequired": "false",
"width": "0",
"xPosition": "152",
"yPosition": "667"
}],
"tabGroups": [
{
"documentId": "1",
"groupLabel": "Checkbox Group c690ebdc-8977-4abd-b4d6-f0a5c3451aa2",
"groupRule": "SelectAtLeast",
"height": "0",
"maximumAllowed": "1",
"minimumRequired": "0",
"pageNumber": "1",
"recipientId": "88680794",
"tabId": "1fdc7744-f099-4bd3-b378-7c4357a3c469",
"tabScope": "Document",
"tabType": "tabgroup",
"templateLocked": "false",
"templateRequired": "false",
"width": "0",
"xPosition": "0",
"yPosition": "0"
}]

[ivdinkovds]

Hi @neena2504, it sounds like the issue is from the way you build your request i.e. simple server template, composite template. But in order to investigate and repro the issue, I'd suggest opening a case with us. You will need to provide the full API JSON request ( this could be done by collecting API logs - https://support.docusign.com/en/guides/ndse-user-guide-api-request-logging ). As well, please download and attach your template to the case.

[neena2504]

Hi @ivdinkovds, first of all thanks a lot for your response, I had been waiting for someone to see this and respond.
I see what you mean, I will attach a sample by tomorrow. Do let me know if you need any other info.

[neena2504]

Hi @ivdinkovds PFA the sample request
12_BadRequest_CreateEnvelopeFromTemplatesAndForms.txt