CONNECT_TIMEOUT

[lyn1337]

Bevor you create a new issue:

- [ x ] I searched for similar issues and did not find one
- [ x ] I'm using the latest version available in the [Windows Store](https://www.microsoft.com/store/apps/9NW16X9JB5WV)

I'm submitting a...:

Bug report (I searched for similar issues and did not find one)

Current behavior:

Login fails with:

Environment:

App Version(s): 
v.0.30.0.0 <!-- Which version of the App are you using (e.g. v.0.2.0) -->

Windows 10 Version Number: <!-- https://en.wikipedia.org/wiki/Windows_10_version_history -->
- [ ] 1809
- [ ] 1803
- [ ] 1709
- [ ] 1703
- [ ] 1607
- [ ] 1511
- [ ] 1507
- [ ] Insider Build (build number: )
- [ ] Misc:
- [ X ] 20H2 

Device form factor:
- [ X ] Desktop
- [ ] Mobile
- [ ] Xbox
- [ ] Surface Hub

Where did you got the APP from?
- [ X ] [Windows Store](https://www.microsoft.com/store/apps/9NW16X9JB5WV)
- [ ] Self-build, using a provided release source
- [ ] Self-build, repo cloned at [dd.mm.yyy] <!-- When did you clone the repo! -->
- [ ] Misc, got it from... <!-- Please tell us your source! -->

[lyn1337]

cur.log

[ERROR][08.01.2021 10:31:47]: [TcpConnection]: 2 try to connect to ||||.one failed: System.Threading.Tasks.TaskCanceledException: A task was canceled.
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0xad
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
at System.Runtime.CompilerServices.TaskAwaiter.GetResult() + 0xb
at XMPP_API.Classes.Network.TCP.TcpConnection.d__37.MoveNext() + 0x2cf

[INFO][08.01.2021 10:31:47]: [TcpConnection]: Starting delay between connection attempts...
[DEBUG][08.01.2021 10:31:48]: [TcpConnection]: Starting a connection attempt.
[ERROR][08.01.2021 10:31:51]: [TcpConnection]: 3 try to connect to ||||.one failed: System.Threading.Tasks.TaskCanceledException: A task was canceled.
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0xad
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
at System.Runtime.CompilerServices.TaskAwaiter.GetResult() + 0xb
at XMPP_API.Classes.Network.TCP.TcpConnection.d__37.MoveNext() + 0x2cf

[INFO][08.01.2021 10:31:51]: Started a reconnect timer for: ||||@||||.one
[DEBUG][08.01.2021 10:31:51]: [XmppConnection] CONNECTING -> ERROR: [ConnectionError] SOCKET_ERROR: Unknown, ERROR_CODE: CONNECT_TIMEOUT, ERROR_MESSAGE: A task was canceled.
[DEBUG][08.01.2021 10:31:51]: [TcpConnection] CONNECTING -> ERROR: [ConnectionError] SOCKET_ERROR: Unknown, ERROR_CODE: CONNECT_TIMEOUT, ERROR_MESSAGE: A task was canceled.
[INFO][08.01.2021 10:31:54]: Reconnecting account: ||||@||||.one
[DEBUG][08.01.2021 10:31:54]: [XmppConnection] ERROR -> CONNECTING:
[DEBUG][08.01.2021 10:31:54]: [TcpConnection] ERROR -> CONNECTING:
[DEBUG][08.01.2021 10:31:54]: [TcpConnection]: Starting a connection attempt.
[ERROR][08.01.2021 10:31:57]: [TcpConnection]: 1 try to connect to ||||.one failed: System.Threading.Tasks.TaskCanceledException: A task was canceled.
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0xad
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
at System.Runtime.CompilerServices.TaskAwaiter.GetResult() + 0xb
at XMPP_API.Classes.Network.TCP.TcpConnection.d__37.MoveNext() + 0x2cf

[INFO][08.01.2021 10:31:57]: [TcpConnection]: Starting delay between connection attempts...
[DEBUG][08.01.2021 10:31:58]: [TcpConnection]: Starting a connection attempt.
[ERROR][08.01.2021 10:32:01]: [TcpConnection]: 2 try to connect to ||||.one failed: System.Threading.Tasks.TaskCanceledException: A task was canceled.
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0xad
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
at System.Runtime.CompilerServices.TaskAwaiter.GetResult() + 0xb
at XMPP_API.Classes.Network.TCP.TcpConnection.d__37.MoveNext() + 0x2cf

[INFO][08.01.2021 10:32:01]: [TcpConnection]: Starting delay between connection attempts...
[DEBUG][08.01.2021 10:32:02]: [TcpConnection]: Starting a connection attempt.
[INFO][08.01.2021 10:32:04]: AppCenter analytics enabled.
[INFO][08.01.2021 10:32:04]: AppCenter crash reporting enabled.
[ERROR][08.01.2021 10:32:05]: Failed to calculate folder size for path: C:\Users\Lyn\Pictures\790FabianSauter.UWPXAlpha_s1c5dt7qckd0e!App\UWPX System.UnauthorizedAccessException: Access is denied. (Exception from HRESULT: 0x80070005)
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() + 0x21
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0x70
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
at UWPX_UI_Context.Classes.DataTemplates.Controls.FolderSizeControlDataTemplate.<>c__DisplayClass7_0.<b__0>d.MoveNext() + 0x121

[ERROR][08.01.2021 10:32:05]: [TcpConnection]: 3 try to connect to ||||.one failed: System.Threading.Tasks.TaskCanceledException: A task was canceled.
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task) + 0xad
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task) + 0x38
at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task) + 0x17
at System.Runtime.CompilerServices.TaskAwaiter.GetResult() + 0xb
at XMPP_API.Classes.Network.TCP.TcpConnection.d__37.MoveNext() + 0x2cf

[INFO][08.01.2021 10:32:05]: Started a reconnect timer for: ||||@||||.one
[DEBUG][08.01.2021 10:32:05]: [XmppConnection] CONNECTING -> ERROR: [ConnectionError] SOCKET_ERROR: Unknown, ERROR_CODE: CONNECT_TIMEOUT, ERROR_MESSAGE: A task was canceled.
[DEBUG][08.01.2021 10:32:05]: [TcpConnection] CONNECTING -> ERROR: [ConnectionError] SOCKET_ERROR: Unknown, ERROR_CODE: CONNECT_TIMEOUT, ERROR_MESSAGE: A task was canceled.

[COM8]

Thanks for reporting and sharing the log!
I've got a few additional questions:

• Are you trying to connect to a public XMPP server? If yes, which one?
• Are you sure you set the correct port?
• Are you able to connect with other clients like Dino, Gajim or Conversations?
• Could you please try to disable the tcp connection timeout via the debug settings and then reconnect (see the GIF bellow).

[lyn1337]

* Are you trying to connect to a public XMPP server? If yes, which one?

No.

* Are you sure you set the correct port?

Yes. (:xmpp)

* Are you able to connect with other clients like Dino, Gajim or Conversations?

Also, yes.

* Could you please try to disable the tcp connection timeout via the debug settings and then reconnect (see the GIF bellow).

Both enabled together did the trick!

[lyn1337]

Messages to my own account (or anyone's) don't seem to go out, encryption disabled for testing.

cur.log part with the same timestamp goes:

 [INFO][09.01.2021 11:44:18]: Enter down. 
 [DEBUG][09.01.2021 11:44:18]: Sending message (encrypted=False): test 
 [WARN][09.01.2021 11:44:18]: [XMPPConnection2]: Did not send message, due to connection state is DISCONNECTED
 <message from="|||||@||||||.one/UWPX_2023505800" to="||||@||||.one" type="chat">
 <body>test</body>
 <origin-id id="f5ad9530-8574-45c9-87e2-618b6aaaa835" xmlns="urn:xmpp:sid:0" />
 <request xmlns="urn:xmpp:receipts" />
 </message>