ST2 packs fail to register.

[b3rgman]

Hello,
I am trying to install the bitbucket and git pack and they fail to register. I was able to install ansible and aws packs. Here is the output

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/opt/stackstorm/st2/lib/python3.8/site-packages/python_runner/python_action_wrapper.py", line 395, in <module>
    obj.run()
  File "/opt/stackstorm/st2/lib/python3.8/site-packages/python_runner/python_action_wrapper.py", line 214, in run
    output = action.run(**self._parameters)
  File "/opt/stackstorm/packs/packs/actions/pack_mgmt/register.py", line 76, in run
    result = self._run_client_method(
  File "/opt/stackstorm/packs/packs/actions/pack_mgmt/register.py", line 155, in _run_client_method
    result = method(**method_kwargs)
  File "/opt/stackstorm/st2/lib/python3.8/site-packages/st2client/models/core.py", line 45, in decorate
    return func(*args, **kwargs)
  File "/opt/stackstorm/st2/lib/python3.8/site-packages/st2client/models/core.py", line 682, in register
    response = self.client.post(url, payload, **kwargs)
  File "/opt/stackstorm/st2/lib/python3.8/site-packages/st2client/utils/httpclient.py", line 33, in decorate
    return func(*args, **kwargs)
  File "/opt/stackstorm/st2/lib/python3.8/site-packages/st2client/utils/httpclient.py", line 80, in decorate
    return func(*args, **kwargs)
  File "/opt/stackstorm/st2/lib/python3.8/site-packages/st2client/utils/httpclient.py", line 91, in decorate
    return func(*args, **kwargs)
  File "/opt/stackstorm/st2/lib/python3.8/site-packages/st2client/utils/httpclient.py", line 61, in decorate
    return func(*args, **kwargs)
  File "/opt/stackstorm/st2/lib/python3.8/site-packages/st2client/utils/httpclient.py", line 129, in post
    response = requests.post(self.root + url, json.dumps(data), **kwargs)
  File "/opt/stackstorm/st2/lib/python3.8/site-packages/requests/api.py", line 119, in post
    return request('post', url, data=data, json=json, **kwargs)
  File "/opt/stackstorm/st2/lib/python3.8/site-packages/requests/api.py", line 61, in request
    return session.request(method=method, url=url, **kwargs)
  File "/opt/stackstorm/st2/lib/python3.8/site-packages/requests/sessions.py", line 542, in request
    resp = self.send(prep, **send_kwargs)
  File "/opt/stackstorm/st2/lib/python3.8/site-packages/requests/sessions.py", line 655, in send
    r = adapter.send(request, **kwargs)
  File "/opt/stackstorm/st2/lib/python3.8/site-packages/requests/adapters.py", line 516, in send
    raise ConnectionError(e, request=request)
requests.exceptions.ConnectionError: HTTPSConnectionPool(host='<url>', port=443): Max retries exceeded with url: /api/v1/packs/register (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f7c6ee44eb0>: Failed to establish a new connection: [Errno 110] Connection timed out'))
"
      stdout: ''
    task_id: register_pack
    type: error
  output:
    conflict_list: []
    message: Successfully installed packs
    packs_list:
    - git
    warning_list: []
+--------------------------+------------------------+------------------------------------+-----------------------------+-------------------------------+
| id                       | status                 | task                               | action                      | start_timestamp               |
+--------------------------+------------------------+------------------------------------+-----------------------------+-------------------------------+
| 62dff998abad684bd770472f | succeeded (0s elapsed) | init_task                          | core.noop                   | Tue, 26 Jul 2022 10:26:32 EDT |
| 62dff999abad684bd770473f | succeeded (1s elapsed) | download_pack                      | packs.download              | Tue, 26 Jul 2022 10:26:33 EDT |
| 62dff99aabad684bd770474f | succeeded (1s elapsed) | make_a_prerun                      | packs.virtualenv_prerun     | Tue, 26 Jul 2022 10:26:34 EDT |
| 62dff99babad684bd770475f | succeeded (1s elapsed) | get_pack_dependencies              | packs.get_pack_dependencies | Tue, 26 Jul 2022 10:26:35 EDT |
| 62dff99cabad684bd770476f | succeeded (0s elapsed) | check_dependency_and_conflict_list | core.noop                   | Tue, 26 Jul 2022 10:26:36 EDT |
| 62dff99dabad684bd770477f | succeeded (4s elapsed) | install_pack_requirements          | packs.setup_virtualenv      | Tue, 26 Jul 2022 10:26:37 EDT |
| 62dff9a1abad684bd770478f | succeeded (1s elapsed) | get_pack_warnings                  | packs.get_pack_warnings     | Tue, 26 Jul 2022 10:26:41 EDT |
| 62dff9a2abad684bd770479f | failed (263s elapsed)  | register_pack                      | packs.load                  | Tue, 26 Jul 2022 10:26:42 EDT |
+--------------------------+------------------------+------------------------------------+-----------------------------+-------------------------------+

[b3rgman]

This is now resolved. Needed to add an ingerss rule to the LB to allow 443 into the public ip.

[mgazzali]

I am having the same issue, can you share how you add the 443 to ingress?