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ric-atpi.owl
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ric-atpi.owl
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<?xml version="1.0"?>
<rdf:RDF xmlns="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#"
xml:base="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl"
xmlns:dct="http://purl.org/dc/terms/"
xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#"
xmlns:owl="http://www.w3.org/2002/07/owl#"
xmlns:xml="http://www.w3.org/XML/1998/namespace"
xmlns:xsd="http://www.w3.org/2001/XMLSchema#"
xmlns:rdfs="http://www.w3.org/2000/01/rdf-schema#"
xmlns:ric="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#">
<owl:Ontology rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#">
<rdfs:comment>Ontology of Relevant Legal Information in Consumer Disputes for the Air Transport Passenger Incidents</rdfs:comment>
<dct:contibutor>Victor Rodriguez</dct:contibutor>
<rdfs:label>RIC-ATPI Ontology</rdfs:label>
<dct:creator>Cristiana Santos</dct:creator>
<dct:date>2016-08-31</dct:date>
<dct:contibutor>Pompeu Casanovas</dct:contibutor>
<owl:versionInfo>1.0.2</owl:versionInfo>
<dct:rights>This ontology is distributed under a Creative Commons CC-BY 4.0 license - https://creativecommons.org/licenses/by/4.0/</dct:rights>
<dct:license rdf:resource="https://creativecommons.org/licenses/by/4.0/"/>
<dct:language>en</dct:language>
<dct:title>RIC-ATPI Ontology</dct:title>
</owl:Ontology>
<!--
///////////////////////////////////////////////////////////////////////////////////////
//
// Annotation properties
//
///////////////////////////////////////////////////////////////////////////////////////
-->
<!-- http://purl.org/dc/terms/identifier -->
<owl:AnnotationProperty rdf:about="http://purl.org/dc/terms/identifier"/>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#LegalSource -->
<owl:AnnotationProperty rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#LegalSource"/>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#hasEnforcementProcedure -->
<owl:AnnotationProperty rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#hasEnforcementProcedure"/>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#hasLegalSource -->
<owl:AnnotationProperty rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#hasLegalSource"/>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#isTriggeredBy -->
<owl:AnnotationProperty rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#isTriggeredBy"/>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#subjecTo -->
<owl:AnnotationProperty rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#subjecTo"/>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#subjectTo -->
<owl:AnnotationProperty rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#subjectTo"/>
<!--
///////////////////////////////////////////////////////////////////////////////////////
//
// Object Properties
//
///////////////////////////////////////////////////////////////////////////////////////
-->
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#happensIn -->
<owl:ObjectProperty rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#happensIn">
<rdfs:domain rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#AirTransportPassengerIncident"/>
<rdfs:label>happens in</rdfs:label>
</owl:ObjectProperty>
<!--
///////////////////////////////////////////////////////////////////////////////////////
//
// Classes
//
///////////////////////////////////////////////////////////////////////////////////////
-->
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#AirTransportPassengerIncident -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#AirTransportPassengerIncident">
<rdfs:comment>Incident related to the air transport passenger domain</rdfs:comment>
<rdfs:label>Air Transport Passenger Incident</rdfs:label>
</owl:Class>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#BaggageIncident -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#BaggageIncident">
<rdfs:subClassOf rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#AirTransportPassengerIncident"/>
<rdfs:comment>Incident related to mishandled baggage, which was lost, delayed, destroyed or damaged</rdfs:comment>
<rdfs:label>Baggage Incident</rdfs:label>
</owl:Class>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#CancelledFlight -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#CancelledFlight">
<rdfs:subClassOf rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#FlightIncident"/>
<rdfs:comment>The non-operation of a flight which was previously planned and on which at least one place was reserved, Article(2)(l) (EC) Regulation 261/2004. Broader interpretation from the Court : ‘cancellation’ as meaning that is does not refer exclusively to the situation in which the aeroplane in question fails to take off at all. That concept also covers the case in which an aeroplane took off but, for whatever reason, was subsequently forced to return to the airport of departure where its passengers were transferred to other flights, Aurora Sousa Rodríguez and Others v Air France SA, Judgment in Case C-83/10, 13/10/2011</rdfs:comment>
<rdfs:label>Cancelled Flight</rdfs:label>
</owl:Class>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#CompelledDeniedBoarding -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#CompelledDeniedBoarding">
<rdfs:subClassOf rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#DeniedBoarding"/>
<rdfs:label>Compelled Denied Boarding</rdfs:label>
</owl:Class>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#CustomerServiceInsatisfaction -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#CustomerServiceInsatisfaction">
<rdfs:subClassOf rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#ServiceIncident"/>
<rdfs:comment>When the passenger was not satisfied with the customer service provided by the air carrier in relation to the purchase of a service up to the point of delivery of the service.</rdfs:comment>
<rdfs:label>Customer Service Insatisfaction</rdfs:label>
<rdfs:label xml:lang="en">Customer Service Insatisfaction</rdfs:label>
</owl:Class>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#DamagedBagagge -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#DamagedBagagge">
<rdfs:subClassOf rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#BaggageIncident"/>
<rdfs:comment>Physical damage to baggage and/or its contents. IATA PSCRM, Reso780</rdfs:comment>
<rdfs:label>Damaged Bagagge</rdfs:label>
</owl:Class>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#DelayedBaggage -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#DelayedBaggage">
<rdfs:subClassOf rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#BaggageIncident"/>
<rdfs:comment>A piece(s) of baggage which fails to arrive at the airport of destination on the same flight as the passenger, but is subsequently delivered. IATA PSCRM, Reso780</rdfs:comment>
<rdfs:label>Delayed Baggage</rdfs:label>
</owl:Class>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#DelayedFlight -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#DelayedFlight">
<rdfs:subClassOf rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#FlightIncident"/>
<rdfs:comment>When an operating air carrier reasonably expects a flight to be delayed beyond its scheduled time, Article 6 Regulation 261/2004</rdfs:comment>
<rdfs:label xml:lang="en">Delayed Flight</rdfs:label>
<rdfs:label xml:lang="es">Vuelo restrasado</rdfs:label>
</owl:Class>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#DeniedBoarding -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#DeniedBoarding"/>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#DeniedBoardingOnAConnectingFlight -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#DeniedBoardingOnAConnectingFlight">
<rdfs:subClassOf rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#DeniedBoarding"/>
<rdfs:comment>Passengers that are denied boarding on a connecting flight due to the fact their previous flight was delayed and caused further delay by the airline.</rdfs:comment>
<rdfs:label>Denied Boarding on a Connecting Flight</rdfs:label>
</owl:Class>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#DeniedBoardingOnReasonableGrounds -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#DeniedBoardingOnReasonableGrounds">
<rdfs:subClassOf rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#DeniedBoarding"/>
<rdfs:label>Denied Boarding on Reasonable Grounds</rdfs:label>
</owl:Class>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#DeniedFlight -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#DeniedFlight">
<rdfs:subClassOf rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#FlightIncident"/>
<rdfs:comment>Denied Flight or denied boarding means a refusal to carry passengers on a flight, although they have presented themselves for boarding under the conditions laid down in Article 3(2), except where there are reasonable grounds to deny them boarding, such as reasons of health, safety or security, or inadequate travel documentation, Article (2)(j) Regulation (EC) 261/2004. Broader interpretation from the CJEU: " the concept of ‘denied boarding’ relates not only to cases of overbooking, denied boarding covers all circumstances in which an air carrier refuses to carry a passenger, such as those concerning other grounds, such as operational reasons", German Rodriguez Cachafeiro, Maria de los Reyes Martinez-Reboredo Varela-Villamor v Iberia Lineas Aereas de Espana SA, Case C-321/11, 04/10/2012, and C-22/11 (Finnair Oyj vs. Timy Lassooy)</rdfs:comment>
<rdfs:label>Denied Boarding</rdfs:label>
<rdfs:seeAlso rdf:resource="http://curia.europa.eu/juris/document/document.jsf?text=&docid=128002&pageIndex=0&doclang=en&mode=req&dir=&occ=first&part=1&cid=118809"/>
</owl:Class>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#DestroyedBagagge -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#DestroyedBagagge">
<rdfs:subClassOf rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#BaggageIncident"/>
<rdfs:comment>A baggage which became unusable</rdfs:comment>
<rdfs:label>Destroyed Baggage</rdfs:label>
</owl:Class>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#Downgrading -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#Downgrading">
<rdfs:subClassOf rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#SeatMisplacement"/>
<rdfs:comment>When an operating air carrier places a passenger in a class lower than that for which the ticket was purchased,Article 10 (2) Regulation 261/2004</rdfs:comment>
<rdfs:label>Downgrading</rdfs:label>
</owl:Class>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#Event -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#Event"/>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#FlightIncident -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#FlightIncident">
<rdfs:subClassOf rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#AirTransportPassengerIncident"/>
<rdfs:comment>Incident related to the provision of the flight</rdfs:comment>
<rdfs:label>Flight Incident</rdfs:label>
</owl:Class>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#FollowingDayDelayDeparture -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#FollowingDayDelayDeparture">
<rdfs:subClassOf rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#DelayedFlight"/>
<rdfs:comment>When the reasonably expected time of departure is at least the day after the time of departure previously announced, Art. 6 (1) (ii) EC Regulation 261/2004</rdfs:comment>
<rdfs:label>Following Day Delay at Departure</rdfs:label>
</owl:Class>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#InsolvencyIncident -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#InsolvencyIncident">
<rdfs:subClassOf rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#FlightIncident"/>
<rdfs:comment>When an air carrier has insufficient assets to meet all debts, or being unable to pay debts as and when they are due, Council Regulation (EC) No 1346/2000 of 29 May 2000 on insolvency proceedings</rdfs:comment>
<rdfs:label>Insolvency Incident</rdfs:label>
</owl:Class>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#Irresponsiveness -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#Irresponsiveness">
<rdfs:subClassOf rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#ServiceIncident"/>
<rdfs:comment>Incident related to the difficulties in getting information from the air carrier on where and how to complain and on claim redress (e.g. no phone number, no email or all telephone lines busy, no response to the complaint).</rdfs:comment>
<rdfs:label>Irresponsiveness</rdfs:label>
</owl:Class>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#LongDelayedAtArrival -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#LongDelayedAtArrival">
<rdfs:subClassOf rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#DelayedFlight"/>
<rdfs:comment>Interpretation from the CJEU: When an operating air carrier reach their final destination three hours or more after the scheduled arrival time (originally scheduled by the air carrier), Joined Cases C-402/07 (Sturgeon vs. Condor Flugdienst GmbH) and C-432/07 (Böck/Lepuschitz vs. Air France); Joined Cases C-581/10 Nelson and Others v Deutsche Lufthansa AG and C-629/10 Tui Travel, British Airways, EasyJet, IATA vs. Civil Aviation Authority</rdfs:comment>
<rdfs:label>Long Delay at Arrival</rdfs:label>
</owl:Class>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#LongDelayedAtDeparture -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#LongDelayedAtDeparture">
<rdfs:subClassOf rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#DelayedFlight"/>
<rdfs:comment>When an operating air carrier reasonably expects a flight to be delayed at departure at least five hours or more, Art. 6 (1) (iii) (EC) Regulation 261/2004</rdfs:comment>
<rdfs:label>Long Delay at Departure</rdfs:label>
</owl:Class>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#LostBaggage -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#LostBaggage">
<rdfs:subClassOf rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#BaggageIncident"/>
<rdfs:comment>A piece(s) of baggage which is irretrievably lost. IATA PSCRM, Reso780</rdfs:comment>
<rdfs:label>Lost Baggage</rdfs:label>
</owl:Class>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#SeatMisplacement -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#SeatMisplacement">
<rdfs:subClassOf rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#ServiceIncident"/>
<rdfs:comment>When an operating air carrier misplaces a passenger in a class different than that for which the ticket was purchased.Article 10 Regulation 261/2004</rdfs:comment>
<rdfs:label xml:lang="en">Seat Misplacement</rdfs:label>
</owl:Class>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#ServiceIncident -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#ServiceIncident">
<rdfs:subClassOf rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#AirTransportPassengerIncident"/>
<rdfs:comment>Incident related to the quality of the service</rdfs:comment>
<rdfs:label>Service Incident</rdfs:label>
</owl:Class>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#ShortDelayedAtDeparture -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#ShortDelayedAtDeparture">
<rdfs:subClassOf rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#DelayedFlight"/>
<rdfs:comment xml:lang="en">When an operating air carrier reasonably expects a flight to be delayed beyond its scheduled time of departure,
(a) for two hours or more in the case of flights of 1500 kilometres
or less; or
(b) for three hours or more in the case of all intra-Community
flights of more than 1 500 kilometres and of all other
flights between 1 500 and 3 500 kilometres; or
(c) for four hours or more in the case of all flights not falling
under (a) or (b),
Article 6 (1) (EC) Regulation 261/2004</rdfs:comment>
<rdfs:label xml:lang="en">Short Delay at Departure</rdfs:label>
</owl:Class>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#UnfairCommercialPractices -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#UnfairCommercialPractices">
<rdfs:subClassOf rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#ServiceIncident"/>
<rdfs:comment xml:lang="en">Commercial practices which are unhonest practises; misleading commercial practices (such as false claims, deceiving information or leaving out important information that would affect the consumer decision to buy something); and aggressive sales techniques that harass the consumer into buying something under pressure, Article 5 of the Directive 2005/29/EC of 11 May 2005 concerning unfair business-to-consumer commercial practices in the internal market.</rdfs:comment>
<rdfs:label xml:lang="en">Unfair Commercial Practices</rdfs:label>
</owl:Class>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#UnfairContractTerms -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#UnfairContractTerms">
<rdfs:subClassOf rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#ServiceIncident"/>
<rdfs:comment>A contractual term shall be regarded as unfair if, contrary to the requirement of good faith, it causes a significant imbalance in the parties' rights and obligations arising under the contract, to the detriment of the consumer, Article 3 (1) Directive of Unfair Contract terms 93/ 13/EEC</rdfs:comment>
<rdfs:label xml:lang="en">Unfair Contract Terms</rdfs:label>
</owl:Class>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#Upgrading -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#Upgrading">
<rdfs:subClassOf rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#SeatMisplacement"/>
<rdfs:comment xml:lang="en">When an operating air carrier places a passenger in a class higher than that for which the ticket was purchased, Article 10 (1) Regulation 261/2004</rdfs:comment>
</owl:Class>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#VolunteerDeniedBoarding -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#VolunteerDeniedBoarding">
<rdfs:subClassOf rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#DeniedBoarding"/>
<rdfs:label>Volunteer Denied Boarding</rdfs:label>
</owl:Class>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#Constraint -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#Constraint"/>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#EnforcementProcedure -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#EnforcementProcedure"/>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#Exception -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#Exception"/>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#FurtherInterpretation -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#FurtherInterpretation"/>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#LegalSource -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#LegalSource"/>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#Requisite -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#Requisite"/>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#Right -->
<owl:Class rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#Right"/>
<!--
///////////////////////////////////////////////////////////////////////////////////////
//
// Individuals
//
///////////////////////////////////////////////////////////////////////////////////////
-->
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#arrivaltimeinterpretation -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#arrivaltimeinterpretation">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#FurtherInterpretation"/>
<rdfs:comment>The actual arrival time corresponds to the time at which at least one of the doors of the aircraft is opened, the assumption being that, at that moment, the passengers are permitted to leave the aircraft</rdfs:comment>
<rdfs:label>Further interpretation of 'arrival time'</rdfs:label>
<ric:hasLegalSource rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#case45213"/>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#badbagexception -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#badbagexception">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#Exception"/>
<rdfs:comment>If the baggage had any vice or inherent defect prior to the flight, the airline is not liable for any damage caused to the baggage</rdfs:comment>
<rdfs:label>Baggage with prior defect or inherent vice</rdfs:label>
<ric:hasLegalSource rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#montrealart172"/>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#bagdamageunavoidable -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#bagdamageunavoidable">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#Exception"/>
<rdfs:comment xml:lang="en">The carrier shall not be liable for damage occasioned by delay if it proves that it and its servants and agents took all measures that could reasonably be required to avoid the damage or that it was impossible for it or them to take such measures, Art. 19 Montreal Convention</rdfs:comment>
<rdfs:label xml:lang="en">Exception to liability for damage caused by delay</rdfs:label>
<ric:hasLegalSource rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#montrealart19"/>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#baggagecomplainthandling -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#baggagecomplainthandling">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#EnforcementProcedure"/>
<rdfs:comment>The following complaint form should be used and addressed against the air carrier and also submitted to the National Enforcement Body. <a href='http://ec.europa.eu/transport/themes/passengers/air/doc/complain_form/eu_complaint_form_en.pdf'>Airline complaint form</a> ); and <a href='http://ec.europa.eu/transport/themes/passengers/air/doc/2004_261_national_enforcement_bodies.pdf'>NEB address</a>.
An additional form called PIR (Property Irregularity Report) should be filled for baggage complaints, before leaving the airport (the complaint desks are located generally at the baggage pick up point).
Upon completion of the report, passengers should be given a copy of it or request it.
Passengers have to prove the extent of their loss. Accordingly, copies of the proof documents should be presented in annex to the complaint, in order to confirm the narrated facts and to sustain the redress request (proof of purchase for the luggage, receipt/credit card statements, boarding pass, receipts of the essential purchases expenses).
Depreciation rates are applied by the airlines when calculating compensation with the rationale being that as the consumer had the item for a certain period of time they had received some beneficial use.
Legal Action Procedure - The time-limit to claim for damages in court proceedings is 2 years from the date of arrival of the aircraft, or from the date on which the aircraft ought to have arrived, Article 35 Montreal Convention</rdfs:comment>
<rdfs:label xml:lang="en">Luggage complaint handling procedure</rdfs:label>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#baggageliabilityrequisite -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#baggageliabilityrequisite">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#Requisite"/>
<rdfs:comment>For the air carrier to be liable for damage, the event that caused the destruction/loss of/damage to checked baggage, have to be taken place on board of the aircraft, or during any period the baggage was in charge of the air carrier</rdfs:comment>
<rdfs:label xml:lang="en">Bagagge liabily requisite</rdfs:label>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#burdenofproof -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#burdenofproof">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#Constraint"/>
<rdfs:comment xml:lang="en">The burden of proof concerning a cancellation and whether it is caused by extraordinary circumstances rests with the operating air carrier</rdfs:comment>
<rdfs:label xml:lang="en">Constraint in the burden of proof reason</rdfs:label>
<ric:hasLegalSource rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#regulation261art52"/>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#cancelledflight -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#cancelledflight">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#CancelledFlight"/>
<rdfs:comment xml:lang="en">Means the non-operation of a flight which was previously planned and on which at least one place was reserved, Art.(2)(l) (EC) Regulation 261/2004.
<hr>Broader interpretation from the Court: ‘cancellation’ as meaning that is does not refer exclusively to the situation in which the aeroplane in question fails to take off at all. That concept also covers the case in which an aeroplane took off but, for whatever reason, was subsequently forced to return to the airport of departure where its passengers were transferred to other flights. See Aurora Sousa Rodríguez and Others v Air France SA, Judgment in Case C-83/10, 13/10/2011</rdfs:comment>
<rdfs:label xml:lang="en">Cancelled Flight</rdfs:label>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#careconstraint1 -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#careconstraint1">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#Constraint"/>
<rdfs:comment xml:lang="en">Care for passengers awaiting an alternative or a delayed flight may be limited or declined if the provision of the care would itself cause further delay.</rdfs:comment>
<rdfs:label xml:lang="en">Constraint to the right of meals and refreshments if it causes more delay</rdfs:label>
<ric:hasLegalSource rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#regulation261rec18"/>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#careconstraint2 -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#careconstraint2">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#Constraint"/>
<rdfs:comment xml:lang="en">If a third country airport authority provides assistance on a flight incident to passengers (in the form of vouchers or accommodation), this preclude passenger from claiming further assistance from the airline concerned</rdfs:comment>
<rdfs:label xml:lang="en">Constraint to the right of care if assistance already provided by a third country airport authority</rdfs:label>
<ric:hasLegalSource rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#regulation261art31b"/>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#case13911 -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#case13911">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#LegalSource"/>
<dct:identifier>ECLI:EU:C:2012:741</dct:identifier>
<rdfs:comment>Time-limits for bringing actions</rdfs:comment>
<rdfs:label>(Case C-139/11)</rdfs:label>
<rdfs:seeAlso rdf:resource="http://curia.europa.eu/juris/document/document.jsf?docid=130243&doclang=en"/>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#case20408 -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#case20408">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#LegalSource"/>
<dct:identifier>ECLI:EU:C:2009:439</dct:identifier>
<rdfs:comment>Jurisdiction</rdfs:comment>
<rdfs:label>(Case C-204/08)</rdfs:label>
<rdfs:seeAlso rdf:resource="http://curia.europa.eu/juris/document/document.jsf?text=&docid=76299&pageIndex=0&doclang=en&mode=lst&dir=&occ=first&part=1&cid=715643"/>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#case32111 -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#case32111">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#LegalSource"/>
<dct:identifier>ECLI:EU:C:2012:609</dct:identifier>
<rdfs:comment>‘Denied boarding’ relates not only to cases of overbooking, but covers all circumstances in which an air carrier refuses to carry a passenger, such as those concerning other grounds, operational reasons</rdfs:comment>
<rdfs:label>(Case C-321/11)</rdfs:label>
<rdfs:seeAlso rdf:resource="http://curia.europa.eu/juris/document/document.jsf?text=&docid=128002&pageIndex=0&doclang=en&mode=req&dir=&occ=first&part=1&cid=118809"/>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#case40207 -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#case40207">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#LegalSource"/>
<dct:identifier>ECLI:EU:C:2009:716</dct:identifier>
<rdfs:comment>A long delay entitles passengers to the same compensation as in the case of a flight cancellation: the passenger is entitled to compensation if he reaches his/her final destination with a delay of three hours or more. Such a delay does not, however, entitle passengers to compensation if the air carrier can prove that the long delay was caused by extraordinary circumstances which could not have been avoided even if all reasonable measures had been taken, namely circumstances beyond the actual control of the air carrier</rdfs:comment>
<rdfs:label>(Joined Cases(C-402/07);(C-432/07))</rdfs:label>
<rdfs:seeAlso rdf:resource="http://curia.europa.eu/juris/document/document.jsf?docid=73703&doclang=EN"/>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#case45213 -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#case45213">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#LegalSource"/>
<dct:identifier>ECLI:EU:C:2014:2141</dct:identifier>
<rdfs:comment>The actual arrival time corresponds to the time at which at least one of the doors of the aircraft is opened, the assumption being that, only at that moment, the passengers are permitted to leave the aircraft</rdfs:comment>
<rdfs:label>(Case C-452/13)</rdfs:label>
<rdfs:seeAlso rdf:resource="http://curia.europa.eu/juris/document/document.jsf?docid=157348&doclang=EN"/>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#case54907 -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#case54907">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#LegalSource"/>
<dct:identifier>ECLI:EU:C:2008:771</dct:identifier>
<rdfs:comment>Extraordinary circumstances are events which could not have been avoided even if all reasonable measures had been taken, namely circumstances beyond the actual control of the air carrier; ii) events which, by their nature or origin, are inherent in the normal exercise of the activity of the air carrier and are beyond its actual control</rdfs:comment>
<rdfs:label>(Case C-549/07)</rdfs:label>
<rdfs:seeAlso rdf:resource="http://curia.europa.eu/juris/document/document.jsf?docid=73223&doclang=en"/>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#case58110 -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#case58110">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#LegalSource"/>
<dct:identifier>ECLI:EU:C:2012:657</dct:identifier>
<rdfs:comment>Compensation should also apply to long delays, provided that passengers reach their final destination three hours or more after the scheduled arrival time (originally scheduled by the air carrier). A delay must be assessed in relation to the scheduled arrival time at that destination, that is, at the destination of the last flight, given that passengers suffer an irreversible loss of time. Such fixed compensation, is established in article 7 of the Regulation (between €250 and €600 depending on the distance of the flight). Such a delay does not, however, entitle passengers to compensation if the air carrier can prove that the long delay is caused by extraordinary circumstances</rdfs:comment>
<rdfs:label>(Joined Cases(C-581/10);(C-629/10))</rdfs:label>
<rdfs:seeAlso rdf:resource="http://curia.europa.eu/juris/document/document.jsf?docid=128861&doclang=EN"/>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#case8310 -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#case8310">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#LegalSource"/>
<dct:identifier>ECLI:EU:C:2011:652</dct:identifier>
<rdfs:comment>‘Further compensation’ is intended to supplement the application of the standardised and immediate measures provided for by the EU Regulation. Further compensation allows passengers to be compensated for the entirety of the material and non-material damage they suffered due to the failure of the air carrier to fulfil its contractual obligations. Further compensation is carried by national courts.</rdfs:comment>
<rdfs:label xml:lang="en">(Case C-83/10)</rdfs:label>
<rdfs:seeAlso rdf:resource="http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=CELEX:62010CJ0083:EN:HTML"/>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#casewalzclickair -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#casewalzclickair">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#LegalSource"/>
<dct:identifier>ECLI:EU:C:2010:251</dct:identifier>
<rdfs:comment>The term ‘damage’ applied to baggage must be interpreted as including both material and non-material damage</rdfs:comment>
<rdfs:label xml:lang="en">(Case C-63/09)</rdfs:label>
<rdfs:seeAlso rdf:resource="http://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:62009CJ0063"/>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#com168p7 -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#com168p7">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#LegalSource"/>
<rdfs:comment>Communication from the Commission to the European Parliament and the Council pursuant to Article 17 of the Regulation (EC) No 261/2004 on the operation and the results of this Regulation establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights {SEC(2007) 426} (COM(2007) 168 final</rdfs:comment>
<rdfs:label>Communication COM(2007)168</rdfs:label>
<rdfs:seeAlso rdf:resource="http://eur-lex.europa.eu/legal-content/en/TXT/?uri=CELEX%3A52007DC0168"/>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#com1748 -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#com1748">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#LegalSource"/>
<rdfs:comment>Communication from the Commission to the European Parliament and the Council on the application of Regulation 261/2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights, (COM(2011) 174 final)</rdfs:comment>
<rdfs:label>Communication COM(2011) 174</rdfs:label>
<rdfs:seeAlso rdf:resource="http://eur-lex.europa.eu/legal-content/EN/ALL/?uri=CELEX:52011DC0174"/>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#compelleddeniedboarding -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#compelleddeniedboarding">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#CompelledDeniedBoarding"/>
<rdfs:comment xml:lang="en">Compelled Denied Boarding reflects the incident when a person who has presented himself for boarding under the conditions laid down in Article 3(2) and does not respond positively to the air carrier's call for passengers to surrender their reservation and hence is compelled to yield it. Article 4(2)Regulation (EC) 261/2004</rdfs:comment>
<rdfs:label xml:lang="en">Compelled denied boarding</rdfs:label>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#compensationincaseofcancellationconstraint -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#compensationincaseofcancellationconstraint">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#Constraint"/>
<rdfs:comment>If the passenger is rerouted to his final destination, on an alternative flight, the operating air carrier may reduce the compensation by 50%, when the arrival time (of which does not exceed the scheduled arrival time of the flight originally booked) by: -2h in respect to all flights of ≤ 1500 kms; -3h, in respect to all intra-Community flights of > 1500 kms; -3h, in respect for all other flights between 1500 and 3500km, Art. 7(2) (b) -4h, in respect of all other flights</rdfs:comment>
<rdfs:label xml:lang="en">Constraint to the right of compensation in case of cancelled flight</rdfs:label>
<ric:hasLegalSource rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#regulation261art72"/>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#compensationincaseofdeniedboardingconstraint -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#compensationincaseofdeniedboardingconstraint">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#Constraint"/>
<rdfs:comment>If the passenger is rerouted to his final destination, on an alternative flight, the operating air carrier may reduce the compensation by 50%, when the arrival time (of which does not exceed the scheduled arrival time of the flight originally booked) by: -2h in respect to all flights of ≤ 1500 kms; -3h, in respect to all intra-Community flights of > 1500 kms; -3h, in respect for all other flights between 1500 and 3500km, Art. 7(2) (b) -4h, in respect of all other flights</rdfs:comment>
<rdfs:label xml:lang="en">Constraint to the right of compensation in case of compelled denied boarding</rdfs:label>
<ric:hasLegalSource rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#regulation261art72"/>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#complainthandling -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#complainthandling">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#EnforcementProcedure"/>
<rdfs:comment xml:lang="en">To write a complaint, a standard complaint form should be used and addressed against the air carrier and also submitted to the National Enforcement Body.
Copies of the proof documents should be presented as annex to the complaint, in order to confirm the narrated facts and sustain the redress request (copies of the boarding pass, expenses, etc.)</rdfs:comment>
<rdfs:label xml:lang="en">Complaint handling procedure</rdfs:label>
<rdfs:seeAlso rdf:resource="http://ec.europa.eu/transport/themes/passengers/air/doc/complain_form/eu_complaint_form_en.pdf"/>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#consequentialdamagedelayinterpretation -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#consequentialdamagedelayinterpretation">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#FurtherInterpretation"/>
<rdfs:comment>The consequential damage due to delay needs to be proved according to the losses that passengers are subjected to. Examples of damage consist in costs of missing work, days of holidays, pre-booked accommodation or events, purchase necessities.</rdfs:comment>
<rdfs:label>Right to 4150 SDR in case of consequential damage in a delayed flight</rdfs:label>
<ric:hasLegalSource rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#montreal221"/>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#damagedbaggage -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#damagedbaggage">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#DamagedBagagge"/>
<rdfs:comment>A baggage damage is a physical damage to baggage and/or its contents.</rdfs:comment>
<rdfs:label xml:lang="en">Damaged baggage</rdfs:label>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#delayedbaggage -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#delayedbaggage">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#DelayedBaggage"/>
<rdfs:comment>A delayed baggage is a piece(s) of baggage which fails to arrive at the airport of destination on the same flight as the passenger, but is subsequently delivered.</rdfs:comment>
<rdfs:label xml:lang="en">Delayed baggage</rdfs:label>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#deniedboardinginterpretation -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#deniedboardinginterpretation">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#FurtherInterpretation"/>
<rdfs:comment>The concept of ‘denied boarding’ covers all circumstances in which an air carrier refuses to carry a passenger, such as those concerning other grounds, such as operational reasons, because of the anticipated delay to an earlier flight also operated</rdfs:comment>
<rdfs:label>Further interpretation of the concept of 'denied boarding'</rdfs:label>
<ric:hasLegalSource rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#case32111"/>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#deniedboardingonaconnectinglfight -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#deniedboardingonaconnectinglfight">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#DeniedBoardingOnAConnectingFlight"/>
<rdfs:comment xml:lang="en">Passengers that are denied boarding on a connecting flight due to the fact their previous flight was delayed and caused further delay by the airline</rdfs:comment>
<rdfs:label xml:lang="en">Denied boarding on a connecting flight</rdfs:label>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#deniedboardingonreasonablegrounds -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#deniedboardingonreasonablegrounds">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#DeniedBoardingOnReasonableGrounds"/>
<rdfs:comment>Denied boarding occurs when there are reasonable grounds to deny them boarding, such as reasons of health, safety or security, or inadequate travel documentation, Article (2)(j) Regulation (EC) 261/2004. Broader interpretation from the CJEU: 'the concept of denied boarding relates not only to cases of overbooking, denied boarding covers all circumstances in which an air carrier refuses to carry a passenger, such as those concerning other grounds, such as operational reasons', German Rodriguez Cachafeiro, Maria de los Reyes Martinez-Reboredo Varela-Villamor v Iberia Lineas Aereas de Espana SA, Case C-321/11, 04/10/2012, and C-22/11 (Finnair Oyj vs. Timy Lassooy)</rdfs:comment>
<rdfs:label xml:lang="en">Denied boarding on reasonable grounds</rdfs:label>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#destroyedbaggage -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#destroyedbaggage">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#DestroyedBagagge"/>
<rdfs:comment>A destroyed baggage is a baggage which became unusable</rdfs:comment>
<rdfs:label xml:lang="en">Destroyed baggage</rdfs:label>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#downgrading -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#downgrading">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#SeatMisplacement"/>
<rdfs:comment xml:lang="en">When an operating air carrier places a passenger in a class lower than that for which the ticket was purchased. (Regulation 261/2004, Art. 10(2))</rdfs:comment>
<rdfs:label xml:lang="en">Seat Misplacement: Downgrading</rdfs:label>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#earlynoticeexception -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#earlynoticeexception">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#Exception"/>
<rdfs:comment>There is no right to compensation if the passenger is informed of the cancellation:
i)at least 2 weeks before the scheduled time of departure;
ii)between 2 weeks and 7 days before the scheduled time of departure and are offered rerouting (allowing them to depart no more than 2h before the scheduled time of departure and less than 4 h after the scheduled time of arrival); or
iii)less than 7 days before the scheduled time of departure, and are offered rerouting, allowing them to depart no more than 1h before the scheduled time of departure and less than 2 h after the scheduled time of arrival)</rdfs:comment>
<rdfs:label>Exception to the right of compensation in case of being informed in advance of the cancellation</rdfs:label>
<ric:hasLegalSource rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#regulation261art51ci"/>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#eccprocedure -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#eccprocedure">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric.owl#EnforcementProcedure"/>
<rdfs:comment>Please see the following page. </rdfs:comment>
<rdfs:label xml:lang="en">Complaint to the nearest ECC-Net</rdfs:label>
<rdfs:seeAlso rdf:resource="http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm"/>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#ecdraft -->
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<rdfs:comment><b>List of extraordinary circumstances</b>
War / Political Instability - unforeseen disruption arising from war where travel is not recommended.
War / Political Instability - incident where the supply of aircraft fuel is limited or unavailable at short notice and without pre-notification.
Unlawful Act - e.g. terrorism
Sabotage - Acts of sabotage to the aircraft scheduled to operate the flight.
Security - Closure of the airport of departure or the airport of arrival without pre-notification for security reasons.
Security - Bomb discovery or bomb scare either onboard the aircraft or at the airport of departure or the airport of arrival.
Security - Hi-jacking of the aircraft.
Security - Removal of unaccompanied baggage due to a serious security concern.
Security - Removal of an unruly passenger from the aircraft for security reasons - thereby causing either a flight delay or diversion.
Meteorological - Weather conditions incompatible with the safe operation of the flight. These weather conditions may be forecast to arise at either the airport of departure, the airport of arrival or along the intended flight path of the aircraft.
Meteorological - Closure of either the airport of departure or the airport of arrival due to meteorological conditions.
Meteorological - Weather conditions resulting in capacity restrictions at either the airport of arrival or the airport of departure.
Meteorological - Damage to the aircraft which could affect the safety of the flight or the integrity of the aircraft and requires immediate assessment and/or repair and caused by other meteorological events (lightning strikes, hailstones, thunderstorms, severe turbulence etc).
Meteorological / De-icing - Extreme weather conditions which result in the elevated consumption and subsequent exhaustion of what would usually constitute ample de-icing stocks due to third party supply failures - with the result that the aircraft cannot be de-iced for departure.
Airport Closure - Closure of either the airport of arrival or the airport of departure for non-security and non-meteorological reasons.
Medical Grounds - Passenger or crew member becomes seriously ill or dies on-board or during the flight.
Bird-strikes - Bird-strikes to the aircraft during a flight which might cause damage which requires immediate compulsory checks and possible repair.
Manufacturing Defects - Discovery of a hidden manufacturing defect by the air carrier (this is often noted by unusual failure of the same aircraft part).
Unexpected flight safety shortcomings - Damage to the aircraft primary or secondary structure (e.g. metallic or composite structure) caused by third parties on the ground prior to the departure of a flight and requiring immediate assessment and/or repair. For example a collision between an airport vehicle and an aircraft.
Unexpected flight safety shortcomings - In-flight damage to the aircraft during the preceding flight, caused by a foreign object, and which requires immediate assessment and/or repair.
Unexpected flight safety shortcomings - Any technical issues which cause the pilot to carry out an aircraft turnaround or diversion.
Unexpected flight safety shortcomings - Failure of the bleed-air system/environmental control system on an aircraft (which had been properly maintained) either immediately prior to departure or in-flight.
Unexpected flight safety shortcomings - Premature failure of life-limited parts (as referenced in applicable maintenance data, contained within the aircraft maintenance manual, or Maintenance Planning Document, or Maintenance Review Board Report prior to their scheduled inspection/removal/retirement date (where those parts had been maintained in accordance with the required maintenance programme).
Unexpected flight safety shortcomings - Failure of on-condition/condition monitored parts i.e. parts which should not require unscheduled maintenance or replacement during normal operational service (for example propeller oil-temperature gauges. The premature failure of these parts during normal operational service when maintained in accordance with the maintenance programme is unpredictable).
Unexpected flight safety shortcomings - Failure of necessary or required aircraft systems (for example the cooling system, avionics system, flight control system, flaps, slats, rudders, thrust reverser, landing gear) either immediately prior to departure or in-flight (where those systems had been maintained in accordance with the required maintenance programme).
Unexpected flight safety shortcomings - Any other technical defects which become apparent immediately prior to departure or in-flight (where the system or part had been maintained in accordance with the required maintenance programme) and which require investigation and/or repair before the aircraft is airworthy for the intended flight.
Unexpected flight safety shortcomings - Smoke, fire or fumes on board the aircraft unless the problem has been caused by a part not being maintained in accordance with the required maintenance programme or due to a failure to follow appropriate operational procedures.
Industrial Relation Issues - Strikes that affect the operation of an air carrier. For example strikes undertaken by Air Traffic Control.
Air Traffic Management - Where Air Traffic Control suspends or restricts operations out of the airport of departure or into the airport of arrival.
Air Traffic Management - Where Air Traffic Control suspends or restricts operations into or out of a block of air-space through which the air carrier must travel in order to operate the flight.
<b>List of circumstances which are not extraordinary</b>
Technical Issues - Technical issues which arise as a result of the air carrier's failure to maintain its aircraft in accordance with the required maintenance programme.
Technical Issues - Technical issues which were found during maintenance where the part or system in question was scheduled to be checked. Over-running maintenance can be a reflection of poor maintenance planning.
Crew Out-of-Hours - When this occurs as a result of poor operational planning by the air carrier and inadequate flight and turnaround times being allocated for the aircraft.
Absence of correct Flight Documentation - Where the failure to prepare and submit the documentation necessary to operate the flight was due to factors within the air carrier's control.
Safety Assessment of Foreign Aircraft (SAFA) Inspections - SAFA aircraft inspections which reveal technical issues which require immediate assessment and/or aircraft repair. (These are issues that should have been addressed during the normal maintenance or operation of the aircraft)</rdfs:comment>
<rdfs:label>Draft list of extraordinary circumstances</rdfs:label>
<rdfs:seeAlso rdf:resource="http://ec.europa.eu/transport/themes/passengers/air/doc/neb-extraordinary-circumstances-list.pdf"/>
</owl:NamedIndividual>
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<rdfs:comment xml:lang="en">An operating air carrier shall not be obliged to pay compensation if it can prove that the cancellation is caused by extraordinary circumstances which could not have been avoided even if all reasonable measures had been taken.</rdfs:comment>
<rdfs:label xml:lang="en">Exception to the right of compensation if there are extraordinary circumstances</rdfs:label>
<ric:hasLegalSource rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#regulation261art53"/>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#extraordinarycircumstancesinterpretation1 -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#extraordinarycircumstancesinterpretation1">
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<rdfs:comment xml:lang="en">Extraordinary circumstances which could not have been avoided even if all reasonable measures had been taken. Such circumstances may, in particular, occur in cases of political instability, meteorological conditions incompatible with the operation of the flight concerned, security risks, unexpected flight safety shortcomings and strikes that affect the operation of an operating air carrier.</rdfs:comment>
<rdfs:label>Further interpretation of extraordinary circumstances1</rdfs:label>
<ric:hasLegalSource rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#regulation261rec14"/>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#extraordinarycircumstancesinterpretation2 -->
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<rdfs:comment xml:lang="en">Extraordinary circumstances should be deemed to exist where the impact of an air traffic management decision in relation to a particular aircraft on a particular day gives rise to a long delay, an overnight delay, or the cancellation of one or more flights by that aircraft, even though all reasonable measures had been taken by the air carrier concerned to avoid the delays or cancellations</rdfs:comment>
<rdfs:label>Further interpretation of extraordinary circumstances2</rdfs:label>
<ric:hasLegalSource rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#regulation261rec15"/>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#extraordinarycircumstancesinterpretation3 -->
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<rdfs:comment>Extraordinary Circumstances are events which, owing to its nature or origin, are not inherent to the normal exercise of the activity of the air carrier, that could not have been avoided, even if all reasonable measures had been taken, namely circumstances which are beyond the air carrier’s actual control</rdfs:comment>
<rdfs:label>Further interpretation of extraordinary circumstances3</rdfs:label>
<ric:hasLegalSource rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#case54907"/>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#followingdaydelaydeparture -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#followingdaydelaydeparture">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#FollowingDayDelayDeparture"/>
<rdfs:comment xml:lang="en">Delayed flight at departure, when the reasonably expected time of departure is at least the day after the time of departure previously announced</rdfs:comment>
<rdfs:label>Flight delayed until the following day</rdfs:label>
<ric:hasLegalSource rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#regulation261art612"/>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#furthercompensationinterpretation -->
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<rdfs:comment>Passengers have rights to further compensation that should be pursued at the national court</rdfs:comment>
<rdfs:label>Meaning of further compensation</rdfs:label>
<ric:hasLegalSource rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#case8310"/>
<ric:hasLegalSource rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#regulation261art12"/>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#iataglossary -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#iataglossary">
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<rdfs:label xml:lang="en">IATA Glossary</rdfs:label>
<rdfs:seeAlso rdf:resource="http://www.iata.org/whatwedo/passenger/Documents/passenger-glossary-of-terms.xls"/>
</owl:NamedIndividual>
<!-- https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#insatisfaction -->
<owl:NamedIndividual rdf:about="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#insatisfaction">
<rdf:type rdf:resource="https://raw.githubusercontent.com/Rel-incode/ric-ontology/master/ric-atpi.owl#CustomerServiceInsatisfaction"/>
<rdfs:comment>Insatisfaction with the customer service provided by the airline in relation to the purchase of a service up to the point of delivery of the service.Examples: queue length, discriminatory issues related to language, nationality,quality of the food, behavior or attitude of some of its employees</rdfs:comment>
<rdfs:label xml:lang="en">Customer Service Insatisfaction</rdfs:label>
</owl:NamedIndividual>
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<rdfs:comment>When an air carrier has insufficient assets to meet all debts, or being unable to pay debts as and when they are due</rdfs:comment>
<rdfs:label xml:lang="en">Insolvency</rdfs:label>
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<rdfs:comment xml:lang="en">In the event of an airline bankruptcy, IATA member airlines flying to and from the EU will make their best efforts to offer repatriation to passengers stranded away from home. These passengers will be provided access to discounted transport to return home, subject to available capacity. The ‘rescue fares’ of a nominal amount will be available for purchase up to a maximum of two weeks after the event to anyone flying to and from or within Europe who does not already possess insurance covering this eventuality. States responsible for the licensing of the insolvent airline should also play their role in communicating to stranded passengers the possibility of this rescue service. 2 - In some Member States purchases made by a credit card (and some debit cards) allow consumers to claim a refund from the card provider in the event of the service provider's insolvency. However, this refund is usually limited to the cost of the original ticket and in some cases subject to a minimum amount</rdfs:comment>
<rdfs:label>Agreement on Voluntary Repatriation Assistance To Passengers by IATA</rdfs:label>
<rdfs:seeAlso rdf:resource="http://www.iata.org/pressroom/pr/Documents/Voluntary-Repatriation-Assistance-to-Passengers-Report-PR-2014-11-25-01.pdf"/>
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<rdfs:comment xml:lang="en">It shall be for each Member State to decide which of these facilities shall be available and whether to enable the courts or administrative authorities to require prior recourse to other established means of dealing with complaints, Article 11 Directive 2005/29/EC;The Passenger should request help in the local ECC</rdfs:comment>
<rdfs:label xml:lang="en">Resort to the ECC network</rdfs:label>
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