OpenVidu - Firefox can’t establish a connection to the server at AWS

[rida-rechrache]

Hi,
my project with OpenVidu work a good with chrome but I have a problem with firefox, i can't understand why this problem just with Firefox and AWS.(for information
Firefox work with server local)
=> Firefox can’t establish a connection to the server at AWS
Error firefox :
'OpenVidu' initialized OpenVidu.ts:107:12 openvidu-browser version: 2.11.0 OpenVidu.ts:108:12 TURN temp credentials [ZSBPS8:vjig95] Session.ts:1186:24 openvidu-server version: 2.11.0 Session.ts:1195:24 Connecting websocket to URI: wss://ec2-34-253-8-220.eu-west-1.compute.amazonaws.com:4443/openvidu jsonrpcclient.js:138:11 Firefox can’t establish a connection to the server at wss://ec2-34-253-8-220.eu-west-1.compute.amazonaws.com:4443/openvidu. webSocketWithReconnection.js:71:13 Could not connect to wss://ec2-34-253-8-220.eu-west-1.compute.amazonaws.com:4443/openvidu (invoking onerror if defined) error { target: WebSocket, isTrusted: true, srcElement: WebSocket, currentTarget: WebSocket, eventPhase: 2, bubbles: false, cancelable: false, returnValue: true, defaultPrevented: false, composed: false, … } webSocketWithReconnection.js:82:15 --------- ONERROR ----------- jsonrpcclient.js:125:15 Connection closed unexpectecly. Reconnecting... webSocketWithReconnection.js:101:23 reconnectToSameUri (attempt #1, max=2000) webSocketWithReconnection.js:112:15 --------- ONRECONNECTING ----------- jsonrpcclient.js:79:15 Websocket connection lost (reconnecting)

[pabloFuente]

Do OpenVidu Demos (https://demos.openvidu.io/) work fine with that same Firefox installation? If they do, please make sure to meet these network requirements in your instance: https://openvidu.io/docs/deployment/deploying-ubuntu/#server-network-requirements

[rida-rechrache]

Yes OpenVidu Demo (https://demos.openvidu.io/basic-webinar/) work good with my Firefox.
For information : i use default configuration of OpenVidu for template AWS (CF-OpenVidu-latest.yaml ) in my project.

[rida-rechrache]

Hi @pabloFuente pabloFuente
I deployed OpenVidu Demos on AWS, the same problem I have on my project.
This link OpenVidu Demos on AWS : https://ec2-34-254-171-37.eu-west-1.compute.amazonaws.com/basic-webinar/

Please do you test in your Firefox ?

[devcarlos]

I have the same issue with 2.12.0 GitHub Demo, in fact I have opened and issue:

OpenVidu/openvidu#467

Any workaround this ? it seems a lot of months on this issue. 😅

@pabloFuente FYI 🖐️

[devcarlos]

FYI

Yes OpenVidu Demo (https://demos.openvidu.io/basic-webinar/) work good with my Firefox.
For information : i use default configuration of OpenVidu for template AWS (CF-OpenVidu-latest.yaml ) in my project.

Works good on Firefox as well BUT it seems it is a JAVA demo so I'm a little stuck testing this platform locally with Node.js so far.

[devcarlos]

UPDATE:

After test on Chrome I was able to see the Video Session:

So it seems the wss protocol issue is related to Firefox only, will keep looking for a workaround on that browser.

[devcarlos]

UPDATE2: SOLVED ON FIREFOX !

After open the WSS server URL https://localhost:4443/ on another Firefox Tab (as suggested on some google thread) I was able to JOIN the video session:

So this seems a pretty well known Firefox bug as said here:
https://groups.google.com/forum/#!topic/netty/sCIB8J6abu8

So I think this issue can be closed now I have found the solution.
🤓👍

@pabloFuente FYI ☝️

[dahas]

Hello! Just stumbled upon the same problem. In my case I had to exclude the AWS url from Bitdefender. To do so I executed the AWS url in Firefox and when Bitdefender blocks the url I clicked on "I know the risk" (or what ever it said) to proceed. Then it worked.