why is SHARP MX-C357F not listed on driver

[thibaultmol]

https://www.openprinting.org/driver/Postscript-Sharp/

there is Sharp-MX-C300F
is that the one i should be using then?

[thibaultmol]

If this helps, this is the ipp output to show what my printer can:

ipptool -tv "http://192.168.1.167:631/ipp/print" get-printer-attributes.test
"/nix/store/2rpbwpkaykbn4glbrd2axqs16vr5z48j-cups-progs/share/cups/ipptool/get-printer-attributes.test":
    Get-Printer-Attributes:
        attributes-charset (charset) = utf-8
        attributes-natural-language (naturalLanguage) = en
        printer-uri (uri) = http://192.168.1.167:631/ipp/print
        requested-attributes (1setOf keyword) = all,media-col-database
    Get printer attributes using get-printer-attributes                  [PASS]
        RECEIVED: 16452 bytes in response
        status-code = successful-ok (successful-ok)
        attributes-charset (charset) = utf-8
        attributes-natural-language (naturalLanguage) = en-us
        compression-supported (1setOf keyword) = none,gzip
        charset-configured (charset) = utf-8
        charset-supported (charset) = utf-8
        natural-language-configured (naturalLanguage) = en-us
        generated-natural-language-supported (naturalLanguage) = en-us
        job-ids-supported (boolean) = true
        printer-name (nameWithoutLanguage) = SHARP MX-C357F
        printer-firmware-name (1setOf nameWithoutLanguage) = IPP,JPEG,PDF,URF,FirmwareVersion
        printer-firmware-patches (1setOf textWithoutLanguage) = 
,
,
,
,

        printer-firmware-string-version (1setOf textWithoutLanguage) = 2.0,1.02,1.7,1.4,CXTZJ.076.081
        printer-firmware-version (1setOf octetString) = <0200>,<0102>,<0170>,<0140>,CXTZJ.076.081
        printer-make-and-model (textWithoutLanguage) = SHARP MX-C357F
        printer-organization (textWithoutLanguage) = no-value
        printer-organizational-unit (textWithoutLanguage) = no-value
        printer-device-id (textWithoutLanguage) = MANUFACTURER:Sharp;COMMAND SET:PCL 6 Emulation, PostScript Level 3 Emulation, PDF, URF, PWG, NPAP, PJL;MODEL:SHARP MX-C357F;CLS:PRINTER;DES:SHARP MX-C357F;CID:SharpColorA;COMMENT:ECP1.0, LV_043D, LP_035B, LF_00C3;
        printer-location (textWithoutLanguage) = 
        printer-up-time (integer) = 3134600
        identify-actions-default (keyword) = display
        identify-actions-supported (1setOf keyword) = display,sound
        color-supported (boolean) = true
        copies-default (integer) = 1
        copies-supported (rangeOfInteger) = 1-999
        device-service-count (integer) = 1
        device-uuid (uri) = urn:uuid:aab7357a-847f-46d5-a423-f35f420e6da4
        document-format-default (mimeMediaType) = application/octet-stream
        document-format-details-default (collection) = {document-source-application-name=unknown document-source-os-name=unknown document-format=application/octet-stream document-format-version= document-natural-language=en-us}
        document-format-details-supported (1setOf keyword) = document-source-application-name,document-source-application-version,document-source-os-name,document-source-os-version,document-format,document-format-device-id,document-format-version,document-natural-language
        document-format-supported (1setOf mimeMediaType) = application/octet-stream,image/urf,image/pwg-raster,application/pdf,application/PCLm,image/jpeg,application/postscript,text/plain
        document-password-supported (integer) = 0
        document-format-preferred (mimeMediaType) = application/pdf
        document-format-varying-attributes (1setOf keyword) = copies-supported,number-up-supported
        finishings-default (enum) = none
        finishings-supported (enum) = none
        finishings-ready (enum) = none
        finishings-col-database (no-value) = no-value
        finishings-col-ready (no-value) = no-value
        finishings-col-default (no-value) = no-value
        finishing-template-supported (no-value) = no-value
        finishings-col-supported (keyword) = finishing-template-name
        ipp-features-supported (1setOf keyword) = airprint-1.8,wfds-print-1.0,ipp-everywhere
        ipp-versions-supported (1setOf keyword) = 1.0,1.1,2.0
        job-constraints-supported (collection) = {resolver-name=duplex_envelope sides=two-sided-long-edge,two-sided-short-edge media-col={media-type=envelope}}
        job-creation-attributes-supported (1setOf keyword) = compression-supplied,copies,date-time-at-completed,date-time-at-creation,date-time-at-processing,document-format-details-supplied,document-format-supplied,document-format-version-supplied,document-name-supplied,finishings,finishings-col,ipp-attribute-fidelity,job-account-id,job-accounting-user-id,job-description,job-id,job-ids,job-impressions,job-impressions-completed,job-k-octets-processed,job-media-sheets,job-media-sheets-completed,job-name,job-originating-user-name,job-originating-user-uri,job-pages,job-pages-completed,job-pages-completed-current-copy,job-pages-per-set,job-printer-up-time,job-printer-uri,job-sheets,job-state,job-state-reasons,job-state-message,job-template,job-uri,job-uuid,media,media-bottom-margin,media-col,media-left-margin,media-right-margin,media-source,media-top-margin,media-type,multiple-document-handling,number-up,orientation-requested,output-bin,output-mode,overrides,page-ranges,pclm-source-resolution,print-color-mode,print-content-optimize,print-quality,print-scaling,printer-resolution,sides,time-at-completed,time-at-creation,time-at-processing
        job-media-sheets-supported (rangeOfInteger) = 1-2147483647
        job-sheets-default (keyword) = none
        job-pages-per-set-supported (boolean) = true
        job-password-supported (integer) = 4
        job-password-encryption-supported (keyword) = none
        job-resolvers-supported (collection) = {resolver-name=duplex_envelope sides=one-sided media-col={media-type=stationery}}
        job-sheets-supported (1setOf keyword) = none,standard
        job-impressions-supported (rangeOfInteger) = 1-2147483647
        jpeg-features-supported (keyword) = none
        jpeg-k-octets-supported (rangeOfInteger) = 0-1572864
        jpeg-x-dimension-supported (rangeOfInteger) = 1-32768
        jpeg-y-dimension-supported (rangeOfInteger) = 1-32768
        landscape-orientation-requested-preferred (enum) = 4
        marker-colors (1setOf nameWithoutLanguage) = #00FFFF,#FF00FF,#FFFF00,#000000
        marker-low-levels (1setOf integer) = 20,20,20,20
        marker-high-levels (1setOf integer) = 100,100,100,100
        marker-types (1setOf keyword) = toner-cartridge,toner-cartridge,toner-cartridge,toner-cartridge
        marker-names (1setOf nameWithoutLanguage) = Cyan,Magenta,Yellow,Black
        marker-levels (1setOf integer) = 41,63,28,1
        printer-supply (1setOf octetString) = type=toner;maxcapacity=100;level=41;colorantname=cyan;,type=toner;maxcapacity=100;level=63;colorantname=magenta;,type=toner;maxcapacity=100;level=28;colorantname=yellow;,type=toner;maxcapacity=100;level=1;colorantname=black;
        printer-supply-description (1setOf textWithLanguage) = Cyan Toner Cartridge S/N:CAD2219355B4[en-us],Magenta Toner Cartridge S/N:CAD221942C5F[en-us],Yellow Toner Cartridge S/N:CAD240331A1E[en-us],Black Toner Cartridge S/N:CAD2334553D1[en-us]
        media-supported (1setOf keyword) = na_letter_8.5x11in,jis_b5_182x257mm,na_monarch_3.875x7.5in,na_number-9_3.875x8.875in,na_number-10_4.125x9.5in,jpn_hagaki_100x148mm,iso_a4_210x297mm,iso_a5_148x210mm,na_foolscap_8.5x13in,na_invoice_5.5x8.5in,na_oficio_8.5x13.4in,iso_a6_105x148mm,om_universal_216x356mm,na_legal_8.5x14in,iso_b5_176x250mm,iso_c5_162x229mm,iso_dl_110x220mm,na_executive_7.25x10.5in,custom_min_76.2x127mm,custom_max_215.9x359.91mm
        media-ready (1setOf keyword) = iso_a4_210x297mm,iso_a6_105x148mm,iso_a4_210x297mm
        media-default (keyword) = iso_a4_210x297mm
        media-top-margin-default (integer) = 423
        media-bottom-margin-default (integer) = 423
        media-left-margin-default (integer) = 423
        media-right-margin-default (integer) = 423
        media-top-margin-supported (integer) = 423
        media-bottom-margin-supported (integer) = 423
        media-left-margin-supported (integer) = 423
        media-right-margin-supported (integer) = 423
        media-col-supported (1setOf keyword) = media-size,media-top-margin,media-bottom-margin,media-left-margin,media-right-margin,media-source,media-type
        media-col-default (collection) = {media-source-properties={media-source-feed-direction=short-edge-first media-source-feed-orientation=3} media-size={x-dimension=21000 y-dimension=29700} media-top-margin=423 media-bottom-margin=423 media-left-margin=423 media-right-margin=423 media-source=tray-2 media-type=stationery}
        media-col-ready (1setOf collection) = {media-source-properties={media-source-feed-direction=short-edge-first media-source-feed-orientation=3} media-size={x-dimension=21000 y-dimension=29700} media-top-margin=423 media-bottom-margin=423 media-left-margin=423 media-right-margin=423 media-source=alternate media-type=stationery-lightweight},{media-source-properties={media-source-feed-direction=short-edge-first media-source-feed-orientation=3} media-size={x-dimension=10500 y-dimension=14800} media-top-margin=423 media-bottom-margin=423 media-left-margin=423 media-right-margin=423 media-source=tray-1 media-type=stationery},{media-source-properties={media-source-feed-direction=short-edge-first media-source-feed-orientation=3} media-size={x-dimension=21000 y-dimension=29700} media-top-margin=423 media-bottom-margin=423 media-left-margin=423 media-right-margin=423 media-source=tray-2 media-type=stationery}
        media-source-default (keyword) = tray-2
        media-size-supported (1setOf collection) = {x-dimension=21590 y-dimension=27940},{x-dimension=18200 y-dimension=25700},{x-dimension=9842 y-dimension=19050},{x-dimension=9842 y-dimension=22542},{x-dimension=10477 y-dimension=24130},{x-dimension=10000 y-dimension=14800},{x-dimension=21000 y-dimension=29700},{x-dimension=14800 y-dimension=21000},{x-dimension=21590 y-dimension=33020},{x-dimension=13970 y-dimension=21590},{x-dimension=21590 y-dimension=34036},{x-dimension=10500 y-dimension=14800},{x-dimension=21600 y-dimension=35600},{x-dimension=21590 y-dimension=35560},{x-dimension=17600 y-dimension=25000},{x-dimension=16200 y-dimension=22900},{x-dimension=11000 y-dimension=22000},{x-dimension=18415 y-dimension=26670},{x-dimension=7620-21590 y-dimension=12700-35991}
        media-source-supported (1setOf keyword) = auto,alternate,envelope,manual,tray-1,tray-2
        media-type-default (keyword) = stationery
        media-type-supported (1setOf keyword) = stationery,custom-media-type-coloredpaper,cardstock,labels,stationery-letterhead,stationery-preprinted,custom-media-type-bond,custom-media-type-glossy,custom-media-type-vinyllabel,stationery-lightweight,stationery-heavyweight,custom-media-type-rough,custom-media-type-recycled,custom-media-type-customtype1,custom-media-type-customtype2,custom-media-type-customtype3,custom-media-type-customtype4,custom-media-type-customtype5,custom-media-type-customtype6,envelope
        multiple-document-handling-default (keyword) = separate-documents-collated-copies
        multiple-document-handling-supported (1setOf keyword) = separate-documents-uncollated-copies,separate-documents-collated-copies
        multiple-document-jobs-supported (boolean) = false
        multiple-operation-time-out (integer) = 120
        multiple-operation-time-out-action (keyword) = abort-job
        number-up-default (integer) = 1
        number-up-supported (1setOf integer) = 1,2,3,4,6,9,12,16
        operations-supported (1setOf enum) = Print-Job,Validate-Job,Create-Job,Send-Document,Cancel-Job,Get-Job-Attributes,Get-Jobs,Get-Printer-Attributes,Pause-Printer,Resume-Printer,Purge-Jobs,Cancel-My-Jobs,Close-Job,Identify-Printer
        orientation-requested-default (enum) = portrait
        orientation-requested-supported (1setOf enum) = portrait,landscape,reverse-portrait,reverse-landscape,none
        output-bin-default (keyword) = face-down
        output-bin-supported (keyword) = face-down
        output-mode-default (keyword) = color
        output-mode-supported (1setOf keyword) = auto,monochrome,auto-monochrome,color
        overrides-supported (1setOf keyword) = pages,document-numbers
        pages-per-minute (integer) = 35
        pages-per-minute-color (integer) = 35
        page-ranges-supported (boolean) = true
        pdl-override-supported (keyword) = attempted
        preferred-attributes-supported (boolean) = false
        pdf-k-octets-supported (rangeOfInteger) = 0-524288
        pdf-size-constraints (rangeOfInteger) = 0-536870912
        pdf-versions-supported (keyword) = iso-32000-1_2008
        print-color-mode-default (keyword) = color
        print-color-mode-supported (1setOf keyword) = auto,monochrome,auto-monochrome,color
        print-content-optimize-default (keyword) = auto
        print-content-optimize-supported (1setOf keyword) = auto,photo,graphics,text,text-and-graphics
        print-quality-default (enum) = normal
        print-quality-supported (enum) = normal
        print-scaling-default (keyword) = auto
        print-scaling-supported (1setOf keyword) = auto,auto-fit,fill,fit,none
        printer-input-tray (1setOf octetString) = name=auto;type=other;dimunit=micrometers;mediafeed=297000;mediaxfeed=210000;unit=sheets;maxcapacity=550;level=-3;status=0;,name=alternate;type=sheetFeedManual;dimunit=micrometers;mediafeed=297000;mediaxfeed=210000;unit=sheets;maxcapacity=100;level=0;status=3;,name=envelope;type=sheetFeedManual;dimunit=micrometers;mediafeed=220000;mediaxfeed=110000;unit=sheets;maxcapacity=1;level=-2;status=0;,name=manual;type=sheetFeedManual;dimunit=micrometers;mediafeed=297000;mediaxfeed=210000;unit=sheets;maxcapacity=1;level=-2;status=0;,name=tray-1;type=sheetFeedAutoNonRemovableTray;dimunit=micrometers;mediafeed=148000;mediaxfeed=105000;unit=sheets;maxcapacity=250;level=-3;status=0;,name=tray-2;type=sheetFeedAutoNonRemovableTray;dimunit=micrometers;mediafeed=297000;mediaxfeed=210000;unit=sheets;maxcapacity=550;level=-3;status=0;
        printer-output-tray (octetString) = name=face-down;type=unRemovableBin;unit=sheets;maxcapacity=500;remaining=-3;status=0;stackingorder=firstToLast;pagedelivery=faceDown;
        printer-config-change-date-time (dateTime) = 2024-09-11T14:40:01+0200
        printer-config-change-time (integer) = 36
        printer-current-time (dateTime) = 2024-10-17T21:22:45+0200
        printer-dns-sd-name (nameWithoutLanguage) = SHARP MX-C357F
        printer-geo-location (unknown) = unknown
        printer-get-attributes-supported (1setOf keyword) = all,attributes-charset,attributes-natural-language,compression,copies,document-format,document-format-details,document-format-device-id,document-format-version,document-name,document-natural-language,document-source-application-name,document-source-application-version,document-source-os-name,document-source-os-version,document-uri,finishings,finishings-col,first-index,identify-actions,job-account-id,job-accounting-user-id,job-originating-user,job-pages-per-set,job-password,job-password-encryption,job-sheets,job-template,last-document,limit,media,media-bottom-margin,media-col,media-left-margin,media-right-margin,media-source,media-top-margin,media-type,message,multiple-document-handling,my-jobs,number-up,orientation-requested,output-bin,output-mode,overrides,page-ranges,pclm-source-resolution,print-color-mode,print-content-optimize,print-quality,print-scaling,printer-resolution,printer-uri,requested-attributes,requesting-user-name,requesting-user-uri,sides,which-jobs
        printer-settable-attributes-supported (keyword) = none
        printer-icons (1setOf uri) = http://192.168.1.167/images/model/mfp/product_sharp195.48x48.png,http://192.168.1.167/images/model/mfp/product_sharp195.128x128.png,http://192.168.1.167/images/model/mfp/product_sharp195.512x512.png
        margins-pre-applied-default (boolean) = false
        margins-pre-applied-supported (boolean) = false
        pclm-raster-back-side (keyword) = normal
        pclm-source-resolution-supported (1setOf resolution) = 600dpi,1200dpi
        pclm-strip-height-preferred (integer) = 128
        pclm-strip-height-supported (1setOf integer) = 16,32,64,128,256
        printer-is-accepting-jobs (boolean) = true
        printer-info (textWithoutLanguage) = Color - Up to 35 Pages/Minute
        printer-kind (1setOf keyword) = document,envelope,label
        printer-more-info (uri) = http://192.168.1.167/#/Settings/Network/AirPrint
        printer-state (enum) = idle
        printer-state-change-date-time (dateTime) = 2024-10-17T15:31:07+0200
        printer-state-change-time (integer) = 3113502
        printer-state-message (textWithoutLanguage) = Printer is idle.
        printer-state-reasons (keyword) = toner-low-warning
        printer-alert (octetString) = code=subunitAlmostEmpty;severity=non-critical
        printer-alert-description (textWithoutLanguage) = Yellow cartridge nearly low
        printer-supplies-info-uri (uri) = http://192.168.1.167/
        printer-supply-info-uri (uri) = http://192.168.1.167/
        printer-uri-supported (1setOf uri) = ipp://192.168.1.167:631/ipp/print,ipps://192.168.1.167:443/ipp/print
        printer-uuid (uri) = urn:uuid:aab7357a-847f-46d5-a423-f35f420e6da4
        printer-resolution-default (resolution) = 600dpi
        printer-resolution-supported (1setOf resolution) = 600dpi,1200dpi
        pwg-raster-document-sheet-back (keyword) = normal
        pwg-raster-document-resolution-supported (1setOf resolution) = 300dpi,600dpi
        pwg-raster-document-type-supported (1setOf keyword) = black_1,black_8,srgb_8
        pdf-fit-to-page-supported (boolean) = true
        pdf-fit-to-page-default (boolean) = true
        pdf-fit-to-page (boolean) = true
        queued-job-count (integer) = 0
        requesting-user-uri-supported (boolean) = true
        sides-default (keyword) = two-sided-long-edge
        sides-supported (1setOf keyword) = one-sided,two-sided-long-edge,two-sided-short-edge
        urf-supported (1setOf keyword) = V1.4,CP1,PQ4,W8,MT1-2-3-4-5-6-8-10-11-12-13,RS300-600,SRGB24,DM1,OB10,IS2-5-4-20-21,IFU20-21,FN3
        uri-security-supported (1setOf keyword) = none,tls
        uri-authentication-supported (1setOf keyword) = none,none
        which-jobs-supported (1setOf keyword) = completed,not-completed
        job-account-id-default (nameWithoutLanguage) = 
        job-accounting-user-id-default (nameWithoutLanguage) = 
        job-account-id-supported (boolean) = false
        job-accounting-user-id-supported (boolean) = false

[zdohnal]

Please install the printer with IPP Everywhere driver and then do lpoptions -p <your_installed_printername> -l - if this command does show only the trays your printer supports, then the issue is in the application which starts the dialog/library which implements the dialog.

We can't vouch for what application decides to show.

[zdohnal]

IIUC PPD keyword for IPP attribute media-source is InputSlot, so it should be under this name.

[thibaultmol]

hmmm, so with the ipp everywhere driver it outputs:

lpoptions -p Ingrid-bureau-SHARP
copies=1 device-uri=http://192.168.1.167:631/ipp/print finishings=3 job-cancel-after=10800 job-hold-until=no-hold job-priority=50 job-sheets=none,none marker-change-time=1729156321 marker-colors=#00FFFF,#FF00FF,#FFFF00,#000000 marker-high-levels=100,100,100,100 marker-levels=1,42,100,53,64,65,24,30 marker-low-levels=20,20,20,20 marker-names=Cyan,Magenta,Yellow,Black marker-types=toner-cartridge,toner-cartridge,toner-cartridge,toner-cartridge media-source=auto,tray-1,tray-2,manual number-up=1 print-color-mode=color printer-commands=AutoConfigure,Clean,PrintSelfTestPage printer-info printer-is-accepting-jobs=true printer-is-shared=false printer-is-temporary=false printer-location printer-make-and-model='Generic IPP Everywhere Printer' printer-state=3 printer-state-change-time=1729156321 printer-state-reasons=none printer-type=10678300 printer-uri-supported=ipp://localhost/printers/Ingrid-bureau-SHARP

so that shows:
auto
tray-1
tray-2
manual

but that's missing one 'universal loader'

On windows (just to compare) (yes it shows Lexmark but they're the same company and make the exact same model) it shows:

auto
(printers built in setting)
tray-1
tray-2
universal loader
manual paper
manual enevelope

in the originel ipptool command i ran it showed:
tray-1
tray-2
Manual tray
Envelope tray
Alternate tray (which i assume is the 'universal loader'
Auto

[michaelrsweet]

Hmm, what version of CUPS are you using? It should be mapping "alternate" to "Alternate" in the PPD.

[thibaultmol]

OpenPrinting CUPS 2.4.1 on Zorin OS 17.2 Core