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Unable to remove the side loaded addin #4985

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mkondadg opened this issue Oct 17, 2024 · 3 comments
Open

Unable to remove the side loaded addin #4985

mkondadg opened this issue Oct 17, 2024 · 3 comments
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Area: Outlook Issue related to Outlook add-ins Needs: attention 👋 Waiting on Microsoft to provide feedback

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@mkondadg
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Provide required information needed to triage your issue

Unable to remove side loaded addin manually

Your Environment

Windows desktop
Outlook
You have Microsoft Outlook Version 1.2023.1018.300 (Production).
Client Version is 20231027003.07 .
Windows 10 Enterprise 21H2 19044.2006

Expected behavior

Able to remove side loaded addin instantly.

Current behavior

It gives error and after few hours random retries, gives ability to remove addin.

Steps to reproduce

Not consistently reproducible.

Context

Cant do development quickly when in research mode of deploying / undeploying addin

@microsoft-github-policy-service microsoft-github-policy-service bot added the Needs: triage 🔍 New issue, needs PM on rotation to triage ASAP label Oct 17, 2024
@mkondadg
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image

Attached image for reference when this error happens.

@exextoc exextoc added Needs: attention 👋 Waiting on Microsoft to provide feedback Area: Outlook Issue related to Outlook add-ins and removed Needs: triage 🔍 New issue, needs PM on rotation to triage ASAP labels Oct 17, 2024
@exextoc exextoc self-assigned this Oct 17, 2024
@neprasad-microsoft
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Hi @mkondadg
Does this happen on all platforms - Outlook on the Web/New Outlook on Windows/Mac.
Could you please share the har files with us for the scenario this happens? Start collecting the HAR before Outlook launch -https://github.com/OfficeDev/office-js/wiki/Collecting-log-files-for-Outlook-Add%E2%80%90ins-issues .
Also, could you send your manifest so that we can try the repro on our side.

@neprasad-microsoft neprasad-microsoft added Needs: author feedback Waiting for author (creator) of Issue to provide more info and removed Needs: attention 👋 Waiting on Microsoft to provide feedback labels Oct 18, 2024
@mkondadg
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mkondadg commented Oct 21, 2024

We were able to reproduce this using both manifests from zip file
manifest-localhost-mac-win.zip

But manifest.xml is used for this scenario now when its reproducible (modified actual url in manifest)

Added console log + har file in zip
console log-unable to remove addin.zip

@microsoft-github-policy-service microsoft-github-policy-service bot added Needs: attention 👋 Waiting on Microsoft to provide feedback and removed Needs: author feedback Waiting for author (creator) of Issue to provide more info labels Oct 21, 2024
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Labels
Area: Outlook Issue related to Outlook add-ins Needs: attention 👋 Waiting on Microsoft to provide feedback
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