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Feedback collection after the transfer #119

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donpui opened this issue Dec 23, 2022 · 0 comments
Open

Feedback collection after the transfer #119

donpui opened this issue Dec 23, 2022 · 0 comments

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@donpui
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donpui commented Dec 23, 2022

To encourage Users to providing feedback (which we don't get) and to find out how the transfers are successful or not, we could ask to rate after each transfer completion or failure.

If rating is lower then 5 stars, we could provide small comment form to fill.

On failure case, we could ask User to submit certain logs, for example from console.log (probably separate issue to discuss such functionality).

All information, could be sent via Feedback API without any PII information collection.

Few design sketches for discussion:
5c - Send complete - Rate, comment
9 - Receive complete WITH FEEDBACK
5b - Send complete - Rate

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