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same file on two servers? #224

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ksobon opened this issue Oct 11, 2018 · 9 comments
Open

same file on two servers? #224

ksobon opened this issue Oct 11, 2018 · 9 comments

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@ksobon
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ksobon commented Oct 11, 2018

@dbaldacchino is it possible for the same file to be sitting on two servers?

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This is actually pretty common. What's the deal with these?

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@dbaldacchino
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Those instances are because we rebuilt the servers after a lease return of a physical desktop (SVR) and to a virtual server (VS) - note the slight difference in the host server. However there are other cases where duplicate models exist because models were moved from one server to another by re-saving rather than moving. I have a workspace now that detects those instances and emails the DTMs to correct as that will be problematic with backups overwriting each other in the same project folder.

@dbaldacchino
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When a server goes from SVR to VS (we never have the other way around and there are only few SVRs left), you can (should?) change the host server name in the path to the new one. Let me know if you need a list of those changes.

@ksobon
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ksobon commented Oct 12, 2018

Yeah a list would be nice. This is part of the reason that MC reports so many file paths that are not assigned. I will put some effort in to clean that up, but unfortunately it will be an ongoing issue as people migrate models from SVR to VS.

It's good to know that if I see the same model listed twice, then VS is the correct one, while SVR is the old one. Thanks!

@dbaldacchino
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This page is always updated with the latest servers and versions:
https://hub.hok.com/buildingsmart/Technical/HOK%20Revit%20Servers.aspx

Anything you see in your records that doesn't match (was SVR) can be changed to reflect the new server.

@ksobon
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ksobon commented Oct 12, 2018

So the elephant in the room is, why am I getting SVR file paths in MC? That means that people are still opening these files. Are they working on old models? That would be not good.

@dbaldacchino
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dbaldacchino commented Oct 12, 2018

Shouldn't, those servers are offline
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@ksobon
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ksobon commented Oct 12, 2018

when were they moved, and these servers were closed? It might be that they reported old some time ago, and now they are reporting new hence the duplicates showing up.

@dbaldacchino
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It's been at least 3 weeks for Tor, longer for NY. The SVR are the old paths. So what I'm saying is that you'll need to change those paths to VS if you want to retain the records associated with them.

@ksobon
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ksobon commented Oct 12, 2018

Got it. I am first going to redo that page. It's soooooo sloooooow. I need to push the data processing to server side, and also only draw the 15 file paths that are actually visible on the screen as opposed to all of them (2000k +). That will speed it up. I am working on it now.

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