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[Multi-Device Conversation] Cannot start transcribe and rejoin room after stop transcribe over 30 minutes #2620

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maivanchuong95 opened this issue Oct 9, 2024 · 0 comments

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@maivanchuong95
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maivanchuong95 commented Oct 9, 2024

Hi all, I have a problem, when a participant stop transcribe over 30 minutes, it get kicked out of the room. I mean just stop transcribing, but participant is still participating in the conversation. I don't see any documentation about this problem. Do you have any solution to solve it? Or documentation about this problem?

Error:
CANCELED: Reason=Error CANCELED: ErrorCode= BadRequest CANCELED: ErrorDetails= WebSocket upgrade failed: Bad request (400). Error details: Failed with HTTP 400 Bad Request wss://dev.microsofttranslator.com/capito/translate?api-version=2.0 X-RequestId: CPTR.MW1P.28DD.1009T0150.3FE057 Content-Type: text/plain; charset=utf-8 {"error":{"code":400031,"message":"The participant is not valid."}} Please verify the provided subscription details and language information. [Participant][hoang]SESSION STOPPED: f28b2f7f-e464-4239-ad6a-80f8f493b636

When I rejoin the conversation, an error appears:
CANCELED: Reason=Error

CANCELED: ErrorCode= AuthenticationFailure

CANCELED: ErrorDetails= WebSocket upgrade failed: Authentication error (401). Please check subscription information and region name.

It appears something.

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